American Express - One of the best employers in financial services | Glassdoor
There are newer employer reviews for American Express
There are newer employer reviews for American Express

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"One of the best employers in financial services"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Marketing Manager in London, England (UK)
Former Employee - Marketing Manager in London, England (UK)
Recommends
Neutral Outlook
Approves of CEO

I worked at American Express full-time (More than 5 years)

Pros

very strong corporate culture
Very good pay and conditions
Excellent work/life balance
good career progression opportunities
lots of nice people work there!

Cons

Very 'american' business style - not unsurprisingly
Can have a very narrow view of the market and opportunities
Lack clear direction and view of their strengths and market position

Advice to Management

Be realistic about your position in the market - Amex is never going to challenge Visa/MC as an issuer. Realise your strengths and don't compromise a premium customer base as it only undermines the possibility of charging a premium discount rate.

Other Employee Reviews for American Express

  1. "One of the best place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time

    Pros

    It is very easy to maintain a work life balance while working here. It provides ample opportunities to employees to excel their skills.

    Cons

    Til date i have not experienced any cons


  2. Helpful (2)

    "AMEX Stack Ranks - Just Like Microsoft"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It's a job in a tough economy, but no longer a proud AMERICAN Company under the current leadership.

    Cons

    ...conversations reveal that a management system known as “stack ranking”—a program that forces every unit to declare a certain percentage of employees as top performers, good performers, average, and poor—effectively crippled Microsoft’s ability to innovate. “Every current and former Microsoft employee I interviewed—every one—cited stack ranking as the most destructive process inside of Microsoft, something that drove out untold numbers of employees,” ...writes. “If you were on a team of 10 people, you walked in the first day knowing that, no matter how good everyone was, 2 people were going to get a great review, 7 were going to get mediocre reviews, and 1 was going to get a terrible review,” says a former software developer. “It leads to employees focusing on competing with each other rather than competing with other companies.” ~ Vanity Fair Magazine Article about Microsoft

    Advice to Management

    Outsourcing and stack ranking are NOT good management practices.

There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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