American Express - CCP | Glassdoor
There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

Helpful (1)

"CCP"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Fort Lauderdale, FL
Former Employee - Customer Service Representative in Fort Lauderdale, FL
Recommends
Neutral Outlook
Approves of CEO

I worked at American Express full-time (More than 5 years)

Pros

Great pay, vacation and benefits

Cons

hard to move around, secretive department heads, too many politics, stuck up personalities in departments that aren't customer facing (analysts, training, etc)

Advice to Management

Stop making CCPs feel threatened if they voice their opinion, stop restructuring so much to where people never feel secure in their job, be more friendly

Other Employee Reviews for American Express

  1. "Nice to work for a brand well recognized around the world"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Phoenix, AZ
    Former Employee - Analyst in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time (More than a year)

    Pros

    Good benefits, compared to zero benefits in my previous jobs. (Health, vision, dental, tuition reimbursement, paid time off, paid training)
    Development opportunities, there are a lot of positions posted internally, all around the world.
    Great programs like employee networks and healthy living.

    Cons

    I had always worked for small businesses. It was a big shift in the culture, my previous jobs were like big families, here we were just coworkers.


  2. "Great company to be proud of"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Risk Manager in New York, NY
    Current Employee - Senior Risk Manager in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Express full-time (More than 5 years)

    Pros

    Prestige of being a leader in market, great customer satisfaction

    Cons

    below market compensation if you stay for a while

    Advice to Management

    Be bold enough to embrace the market risk and diversify

There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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