American Express - CCP | Glassdoor
There are newer employer reviews for American Express
There are newer employer reviews for American Express

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Helpful (2)

"CCP"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Fort Lauderdale, FL
Former Employee - Customer Service Representative in Fort Lauderdale, FL
Recommends
Neutral Outlook
Approves of CEO

I worked at American Express full-time (More than 5 years)

Pros

Great pay, vacation and benefits

Cons

hard to move around, secretive department heads, too many politics, stuck up personalities in departments that aren't customer facing (analysts, training, etc)

Advice to Management

Stop making CCPs feel threatened if they voice their opinion, stop restructuring so much to where people never feel secure in their job, be more friendly

Other Employee Reviews for American Express

  1. Helpful (3)

    "Sorry I stayed so long"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Manager in Dallas, TX
    Former Employee - Client Manager in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Express full-time (More than 10 years)

    Pros

    Virtual environment excellent for family life. Ability to schedule time effectively and most productively without micro managing.

    Cons

    Directors and VP's are too busy kissing up to support employees. Directors are placed without qualifications and there is little opportunity to fight against their personal agendas. VP's are weak willed and afraid to challenge up. One should consider never staying past about 5 years. Get the name on your resume and get out before some back-stabbing, underqualified moron forces you out. Pay is well below market. Many ex-Amex employees went to Discover Card and made more.

    Advice to Management

    Grow some


  2. "6 JD Powers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Denver, CO
    Current Employee - Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 5 years)

    Pros

    Great place to work, Work/life balance, health center on site.

    Cons

    Spotty job re-visualization and encouraged to take lateral moves.

There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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