American Express - Good organization to work, plus a great brand name on your resume!! | Glassdoor
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There are newer employer reviews for American Express

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"Good organization to work, plus a great brand name on your resume!!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Channel Head
Former Employee - Channel Head
Recommends
Neutral Outlook
Approves of CEO

I worked at American Express full-time (More than 3 years)

Pros

Great Brand, excellent employee centric policies, great values & principles, decent benefits for employees.

Cons

lots of strategic changes in direction within short periods. flat structure, less opportunity to grow.

Other Employee Reviews for American Express

  1. "Big Brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Officer in Chennai (India)
    Former Employee - Relationship Officer in Chennai (India)
    Recommends
    Approves of CEO

    I worked at American Express full-time (More than a year)

    Pros

    Good salary, Excellent exposure, networking,grooming

    Cons

    limited growth option for employees

    Advice to Management

    maintain the delicacy of the brand by not comparing the hdfc or icici bank with the amex employees


  2. Helpful (7)

    "Do not work at Global Corporate Payments."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager of Business Development
    Current Employee - Manager of Business Development
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Express full-time (Less than a year)

    Pros

    The earning potential can be uncapped, benefits are great.

    Cons

    This position is a virtual sales position with little to no support from management. If you're looking for a job where you will spend more time on the phone dialing into the help desk or on useless conference calls, this job is for you. You won't receive a laptop, printer and office setup until at least 6 weeks into the job. You will have about 20 different passwords for systems that do not integrate. Formal training happens anywhere from 3-5 months on the job. Working at GCP is like being on a runaway train, departments do not communicate. Example: the underwriting department needs 14-25 days to review financials to provide a line of credit. Account setup teams refuse to communicate necessary information to aid setup. The result is a constant pressure on the salesman to continually be in contact with the client and obtain information, information that the Amex corporate office has but will not share.

    Advice to Management

    Before you bring out a new product or promotion like Corporate Membership Rewards, understand what it will do to the customer service infrastructure. Communicate a policy and stick to it, the consistent back and forth is exhausting.

    Above all else, don't hire an Director with less than 3 years of MBD experience. The VP of the region actually told me tounge and cheek, "the longer you stay around here the more you'll realize I don't have a clue what's going on." What an awkward but true moment of candor. It sums up my entire experience at Amex.

There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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