American Express - great leadership development, culture | Glassdoor
There are newer employer reviews for American Express
There are newer employer reviews for American Express

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"great leadership development, culture"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Vice President Marketing in New York, NY
Current Employee - Vice President Marketing in New York, NY
Recommends
Neutral Outlook
Approves of CEO

I have been working at American Express full-time (More than 8 years)

Pros

talented people, good work/life balance, collaborative environment, cares about customers, has launched some cool stuff -- couponless offers through facebook, etc., leader in payments with affluent customers (company is well positioned)

Cons

challenging regulatory environment, highly matrixed, difficult to pursue breakthrough innovation in any sustained way (start a project, end a project, prioritize, deprioritize) except for in a few select teams.

Advice to Management

it's difficult to run an agile project (multiple phased releases) with our funding process -- CBA covers phase 1, but hard to get phase 2 or phase 3 funded. So if one is diligent about launching the MVP, the rest of the product enhancements go on hold. This needs to change to support sustained innovation

Other Employee Reviews for American Express

  1. Helpful (2)

    "Amex is an OK company, but definitely not a great one"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Express full-time (More than 10 years)

    Pros

    Great opportunities to relocate internationally

    Cons

    Bad management, ever changing priorities

    Advice to Management

    Talk less. Do more


  2. Helpful (2)

    "Ex-employee of 25 years of service."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Fort Lauderdale, FL
    Current Employee - Customer Care Representative in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Express full-time (More than 10 years)

    Pros

    Benefits: Vacation,PTO,Paid Sick Time.

    Cons

    Fear of management style is how the company gets employees to preform.

    Advice to Management

    Balance customer/employee satisfaction.

There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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