American Express - Great leadership development experience! | Glassdoor
There are newer employer reviews for American Express
There are newer employer reviews for American Express

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"Great leadership development experience!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director in New York, NY
Former Employee - Director in New York, NY
Recommends
Neutral Outlook
Approves of CEO

I worked at American Express full-time (More than 8 years)

Pros

Smart and caring leaders and colleagues.

Cons

Need to build consensus for every decision.

Other Employee Reviews for American Express

  1. "Great company to start & end a career with!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Salt Lake City, UT
    Current Employee - Senior Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 5 years)

    Pros

    Given its relatively large size, moving into other groups or organizations to keep the work fresh is very common. Top performers can have their choice of locations to work with preferential cross-posting opportunities. Benefits are great with 100% match 401k + relatively cheap healthcare costs, and compensation is top tier for top performers! If you're ambitious and bring some dedication to add value, you can spend an entire career here!!

    Cons

    ...can be bureacratic given its undeniably larger corporate nature, but less so than similarly large organizations.

    It is a public company with dedication to its shareholders, so occassional cost cutting is also part of the culture. Top performers are well protected, though, and displaced employees usually find somewhere else in the company to go.

    Advice to Management

    Little to none. I'd love to get more advice from our top-tier management team, though. :)


  2. Helpful (5)

    "HORRIBLE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchant Services CCP in Phoenix, AZ
    Former Employee - Merchant Services CCP in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Express full-time (More than 5 years)

    Pros

    Great pay, great benefits, somewhat great hours

    Cons

    you sell your soul! You feel like a switchboard, you are required to be the same as any other person there as well. They pick who they want in management and shun you if you want to expand your career there

    Advice to Management

    To leadership-Get a clue, To the president of the company...you may want to investigate what in the hell is going on in your Phoenix call center, specifically with your SDL & TL's in merchant services, They are corrupt and possibly the wort people in the world. SDL's are sent in to clean house on tenured reps so they don't have to pay out benefits and all the vacation to them

There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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