American Express - Great place to work (as long as your not an admin) | Glassdoor
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There are newer employer reviews for American Express

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Helpful (3)

"Great place to work (as long as your not an admin)"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Executive Assistant in New York, NY
Former Employee - Executive Assistant in New York, NY
Doesn't Recommend
Approves of CEO

Pros

Proud to be working for AMERICAN EXPRESS, good perks, many different departments/divisions you can work for, excellent appreciation for work/life balance, great leaders/execs who are accessible and easy to talk to.

Cons

For admins: minimal chance of promotion without an ivy league mba, the workload is ridiculous, the amount of work you do for the compensation you receive makes you think twice about your future there.

Advice to Management

Appreciate your admins, either increase their compensation package or lighten their load.

Other Employee Reviews for American Express

  1. Helpful (3)

    "Fair Place to work, Below industry salaries"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Travel Counselor in New York, NY
    Current Employee - Corporate Travel Counselor in New York, NY
    Recommends
    Approves of CEO

    Pros

    HR and Company policies are fair. The employee need not fear filing a complaint or airing a grievance. The annual review process is also fair, employees are given an adequate opportunity to demonstrate their abilities and contribution to the company. Performance feedback is provided on a regular basis. There are also many employee recognition programs and opportunities to move about between departments.

    Cons

    Compensation - Amex works with what they call "Compensation Bands", meaning there is a salary range for each postion and a salary cap for each position. EX - a compensation band for a a management position could range between 60k - 70k. Management decides where you fall. When positing for a position within the company, it's very difficult to rise above your existing band. You'll probably start on the low end of the compensation band in the next position. Often times, employees leave the company to obtain a better salary elsewhere (higher than their current "band)and then return so they can make the jump into the next compensation bracket.

    Medical Benefits are sub-standard. There are high deductions from your paycheck and high co-pays and deductibles.

    Advice to Management

    Consider an employee's past and current contributions in salary determinations. An employee shouldn't feel as though they have to leave and return in order to obtain a fair salary increase.


  2. Helpful (1)

    "One of the best places to work..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in New York, NY
    Current Employee - Marketing Manager in New York, NY
    Recommends
    Approves of CEO

    Pros

    American Express prides itself on Work/Life Balance. Obviously, there is some variation based on the group, but overall, does a phenomenal job of it. There are many opportunities for development and advancement because Senior Management is goaled and evaluated against whether their direct reports are achieving their development goals. It creates a culture of collaboration and mutual respect.

    Cons

    As a large company, it is sometimes difficult to move things quickly or without at least 3 other parties wanting to have their say on an issue.

    Advice to Management

    Although it is prudent to be conservative in the current atmosphere, it's also important not to become too lean. Be careful of laying off too many people and make sure that the ones you keep are being treated well.

There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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