American Express - Outsourcing to India, only poor leaders and suck ups left! | Glassdoor
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Helpful (4)

"Outsourcing to India, only poor leaders and suck ups left!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Credit Analyst in Salt Lake City, UT
Former Employee - Credit Analyst in Salt Lake City, UT
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at American Express full-time (More than 10 years)

Pros

The pay was good to start, then the raises were terrible, the jobs micromanaged, the lazy people get promoted for sucking up, and the hard workers have heart attacks and die young, right after they get outsourced! These ARE the good points!

Cons

You get treated like Chinese factory workers, your breaks are timed to the second, and if a phone call runs into your break you have to shorten the break to be back on time! There are no extra bathroom breaks! Everything is picked to death-you are always meant to feel inferior!

Advice to Management

You choose very poorly the one's you promote. You don't ever pick the real hard workers, just the one's goofing off are in your line of sight. The ones who got degrees from U of Phoenix can't even write a simple memo with corr spelling and grammar!

Other Employee Reviews for American Express

  1. "Conservative work culture, flexible, but not generous in benefits or salary."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in West Valley City, UT
    Current Employee - Business Analyst in West Valley City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Express full-time (More than a year)

    Pros

    Flexible work schedule.
    Work from home 1-3 days per week.
    Healthy work-life balance.
    Very little overtime.

    Cons

    Health benefits only offer high deductible plans that are still expensive.
    Vacation days don't roll over year to year. Use it or lose it.
    Limited options for promotion unless you are at the NYC office.
    Don't pay internal promotions as much as external candidates.


  2. "Excellent company culture, opportunity for advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time (More than 10 years)

    Pros

    Support for work / life balance; flexible working arrangements, opportunity for advancement.

    Cons

    Constant reengineering and layoffs - highly political environment

    Advice to Management

    Continue to listen to the field and the voice of the employee


There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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