American Express - Great company | Glassdoor
There are newer employer reviews for American Express
There are newer employer reviews for American Express

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Helpful (1)

"Great company"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Care Representative in Phoenix, AZ
Former Employee - Customer Care Representative in Phoenix, AZ
Recommends
Positive Outlook
Approves of CEO

I worked at American Express full-time (More than 3 years)

Pros

Great company, great pay and benefits.

Cons

None I can think of, best place I ever worked for.

Advice to Management

Keep doing what you are doing.

Other Employee Reviews for American Express

  1. Helpful (1)

    "The Contractor Model is Inefficient"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Marketing Analyst in New York, NY
    Current Contractor - Marketing Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express as a contractor (Less than a year)

    Pros

    - Great work/life balance
    - Smart and motivated people
    - Fashion forward and more on the casual side of "business casual"
    - Free food all the time and fun events

    Cons

    - Many analysts are contractors (depending on business unit)
    - Most terms are 1 year
    - It takes 6 full months to fully come up to speed
    - Once contractors hit their 1 year mark, they get hired full time on another team or leave the company altogether
    - Contractors are not even mentioned on the org chart even though many (me) basically help to keep the business afloat. I honestly run my channels.

    Advice to Management

    The contractor model is inefficient. You're wasting time/money/resources by hiring contractors time and time again. It's more effective to hire 1 full time employee who stays longer than 2 contractors who are gone after a year or less.


  2. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Risk Manager in New York, NY
    Former Employee - Risk Manager in New York, NY
    Recommends
    No opinion of CEO

    I worked at American Express full-time (More than 3 years)

    Pros

    Good compensation, good team structure and culture. many perks

    Cons

    long working hours, bureaucracy, many short notice and tight deadlines.

    Advice to Management

    Help the middle management to help the growth. The middle management often has no say but follow the orders "top down". Many inexperienced people are at this position, thus causing many communication gaps to the employees.

There are newer employer reviews for American Express
There are newer employer reviews for American Express

See Most Recent

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