American Family Care - It's just their business model... | Glassdoor
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There are newer employer reviews for American Family Care

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Helpful (2)

"It's just their business model..."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at American Family Care full-time (More than a year)

Pros

AFC is a good job for you if you're just starting out in the medical field (in fact, you've got a better chance of being hired if you've no experience...see "cons"), or if you need a little flexibility in your schedule.
 - AFC is big into cross-training. Come in with a open mind, and you can learn a lot and bulk up your resume.
 - Days are roughly 10.5 -11 hours, every other weekend, and you're working 3-4 days each week for a close to 80 hour pay period (ideally...of course there are variations). So, this leaves more days off during the week than usual to have your life.
 - There's a close working relationship with the doctors at most clinics, so, if you're of the inclination to pay attention, your can learn something about medicine that's not from books.

Cons

Most of the drawbacks to American Family Care stem from corporate's philosophy toward staffing, which can be summed by one word: cheap.
 - Don't expect to get paid what you're worth. AFC ridiculously underpays its staff. Managers, when hiring, are locked into a "salary worksheet" from HR which dictates what they can offer for any given position, which will usually rule out anyone with any experience or firm expectation to be paid the area standard. As such, AFC is a company largely staffed by short-timers who are either just starting out and are biding their time while they gain experience before moving on, or who needed a job and took one at AFC until they could find something better. Turnover is atrocious.
 - Most days, clinics are understaffed. This means that, if you are working, you'll be going non-stop, all day. You will rarely, as in almost never, actually get an lunch break. You may get to eat a bite here and there, or shove your food down as fast as you can while standing up, but 30 minutes to yourself? Nope.
 - Factor in the pathetic wages and long hours with no lunch with the fact that you have a work force predominantly of young, inexperienced, and sometimes immature workers, and you have a situation in which employees will call out frequently (especially on weekends) and, when notices are given, pray for two weeks and not the drop-of-a-hat. You will be often be called on your day off and asked to come in because so-and-so called out or quit. There are constant worker shortages at AFC, leaving those left behind to pick up the extra hours, and the slack. Schedules are always subject to change.

Advice to Management

There's a sense of disconnect between the clinics and corporate. Programs are instituted without warning the clinics (example: bad debt collection), and then you can't reach anyone at corporate to ask what's going on. Supplies are sent randomly or not at all from Purchasing while the clinics are hurting for them, with no explanation. There's an "us and them" feeling that shouldn't be there. As it is, a lot of people at the clinic level feel that anything shot up to corporate will only fall on deaf ears. That's too bad, because the corporate office should be there to support the clinics, not vice versa. Communicate!
 - The culture of constant turnover has created an environment in which there's very little institutional knowledge amongst employees. There's almost no one around any given clinic who's been there long enough to have "been there, done that", so everyone's constantly figuring things out anew. (Heaven help you if you have been around AFC awhile - you'll be asked everything all the time.) Other than the Learning Center, training resources are non-existent, and, as managers are usually stretched thin, employees are training themselves, sometimes incorrectly. (Sometimes they're not fully trained coming into the job). Consider creating a regional training position that could rotate between clinics, keep employees' skills updated and correct, and take that load from managers.

Other Employee Reviews for American Family Care

  1. Helpful (2)

    "Not worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Family Care full-time (More than a year)

    Pros

    I don't have a pro. This is by far, the worst company I have ever worked for.

    Cons

    Low pay overpriced insurance benefits. Childish management/supervisors/co-workers. Non existent raises. Overworked. Six day work week no time for family. No chance for advancement.

    Advice to Management

    Pay your employees what they are worth instead of telling to work overtime to get money


  2. "Busy great first MED ASSISTANT JOB"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Assistant in Mobile, AL
    Current Employee - Medical Assistant in Mobile, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Family Care full-time (More than a year)

    Pros

    Cross-training is every department of medical clinic
    Staff usually cool
    Diverse atmosphere
    Good foot in door opportunity for medical field

    Cons

    Doctors don't always follow the work schedule, often late or strange.
    Typical doc in the box stigma

    Advice to Management

    My manager was fired for lack of professionalism.


There are newer employer reviews for American Family Care
There are newer employer reviews for American Family Care

See Most Recent

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