American Family Insurance - Use to be a great place to work ... | Glassdoor
There are newer employer reviews for American Family Insurance
There are newer employer reviews for American Family Insurance

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Helpful (5)

"Use to be a great place to work ..."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Madison, WI
Former Employee - Anonymous Employee in Madison, WI
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at American Family Insurance full-time (More than 10 years)

Pros

Covered parking to keep snow off your car, flex schedules, nice office building with lots of windows and walking trails, pay is competitive. Was a great place to work up to a couple years ago. It still can be okay if you have the right manager and are in the right division.

Cons

Too many VP's are more into being yes-men and advancing their own careers than leading and developing their own divisions. If you are a good worker, you are often "rewarded" by a tons of extra projects to make up for less competent coworkers and for management who is too busy saying "yes" to all requests rather than prioritizing and coming up with a reasonable workload. However, hard work and loyalty isn't as important as being part of the good old boys club when coming to promotional opportunities. Reorgs are a common way for new officers to demonstrate their worth which often leads to a great deal of stress as underlings must reapply to keep their jobs and no real efficiencies are gained from the new structure.

Advice to Management

Don't just say that you want ideas from the bottom to the top but actually let that happen. Also, address incompetent workers directly by removing them from their positions. Quit using constant reorganizations as a way of removing workers you don't want in positions. Making talented workers reapply for a job they have had all along and performing well is stressful and demoralizing. Quit taking your employees for granted or you may find yourself in real trouble when the economy rebounds and it is once again an employees job market.

Other Employee Reviews for American Family Insurance

  1. Helpful (4)

    "Horrible for the last 2 years. first 2 were great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physical Damage Claim Field Adjuster in Seattle, WA
    Current Employee - Physical Damage Claim Field Adjuster in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Family Insurance full-time (More than 3 years)

    Pros

    Benefits are Decent nothing to get excited about, Pay is decent also. Great non management employees.

    Cons

    too many to list; work life balance, over time, unattainable goals, do more with less attitude, process are not realistic, Management is out to save their jobs and does not care about the direct staff under them. upper management uses lower management as pawns to make people quit or fire people for nit reaching unattainable goals. Does not care about the employees like prior years and does not care for customers as before also.

    Vacation time is hard to get when you have 3 people working an area of several hundred thousand. Required overtime without the pay of the over time. ( in-order to keep your job)

    Advice to Management

    Quit your jobs and get people that know how to run a business do the job. as your management skills are terrible and Lack Judgement.


  2. "Claims Adjuster - Customer Care Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Saint Louis, MO
    Former Employee - Claims Adjuster in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Family Insurance full-time (More than 3 years)

    Pros

    Good job, longevity, promotion from within , Good Management team. Specifically Beth Adkison.

    Cons

    benefits are expensive, sometimes their are managers that can micro manage

    Advice to Management

    Put more stock in your employees.

There are newer employer reviews for American Family Insurance
There are newer employer reviews for American Family Insurance

See Most Recent

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