American Kiosk Management - ProActiv Kiosk | Glassdoor
There are newer employer reviews for American Kiosk Management
There are newer employer reviews for American Kiosk Management

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Helpful (3)

"ProActiv Kiosk"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Cart Manager in Dayton, OH
Current Employee - Cart Manager in Dayton, OH
Recommends

Pros

Awesome place to work. Lots of career advancement opportunity, little direct supervision. Fun easy job. 100% of the time is spent in public working one on one with guests. AKM is run by a very christian group of administration and is seen in how they conduct business. They recognize your achievements and award you constantly through prizes, dinners, free stuff. They match 50% of your 401k plan after 2 years and after 5 years match 100%.

Cons

Boring when the mall is dead. Since there is little supervision from the DM or VP it can feel as though you are cut off from corporate. If you do not meet goals you are encouraged to do so but is difficult in this economy trying to get people to spend $50+. Hiring new people takes forever and there is so much paperwork that needs to be filed/faxed/printed every day. They do not keep track of which forms MUST be done daily and which ones are no longer going to be used. Updating the operations binder is excruciatingly long.

Advice to Management

Spend more time getting to know the people at the carts, you might learn that they are more than just a co-worker. The people who work the carts are some of the coolest people you'll ever meet and deserve to be treated with the upmost respect.

Other Employee Reviews for American Kiosk Management

  1. "Family Oriented"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Kiosk Management full-time

    Pros

    Working for AKM is like family.

    Cons

    Retail business has changed by the new technology.


  2. "Greed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The employee discount is decent. The CEO Linda has a lovely personality. That's about it.

    Cons

    Pay for team members are low compared to other companies. It's basically minimum wage. They have 2% sales commission but that's nothing if sales are low. They require every location to have 4 employees, sales manager and 3 team members...so that means manager does 40 hours and then there's 40 hrs left to split between 3 people which leaves you with NOTHING. Sales manager gets their own commission plus the full teams commission which is unfair because aside from doing inventory, they work the same as a team member does. No advancement unless the manager decides to quit. Lunch is 30 minutes for an 8 hour shift. They expect you to haggle people using a robotic script. Sales goals are unrealistic. They expect you to listen in on conference calls even when you're off. They hire regional managers just to complain to you and they don't actually increase moral or sales. No celebrations for you or your team. They only have one vegas award ceremony and only a handful of managers get flown out to attend.

    Advice to Management

    Increase pay. Have weekly or monthly parties for when teams do well. You don't need more than 2 team members. Conference call attendance should only be required of those who are clocked in at work. Set more realistic goals. Hire better sales managers and regional managers.

There are newer employer reviews for American Kiosk Management
There are newer employer reviews for American Kiosk Management

See Most Recent

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