American Red Cross - Saves lives | Glassdoor
There are newer employer reviews for American Red Cross
There are newer employer reviews for American Red Cross

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Helpful (1)

"Saves lives"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Phlebotomist in Phoenix, AZ
Current Employee - Phlebotomist in Phoenix, AZ
Recommends
Positive Outlook
Approves of CEO

I have been working at American Red Cross full-time (More than a year)

Pros

Ability to get a good amount of hours

Cons

Hard work with difficult hours

Other Employee Reviews for American Red Cross

  1. "Daily added unnecessary pressure from management above what is required to do the job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telerecruiter in Charlotte, NC
    Current Employee - Telerecruiter in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at American Red Cross full-time (More than a year)

    Pros

    Help to save lives and great coworkers

    Cons

    Micromanagement and nit picky supervisors who love to make the job harder than it has to be.

    Advice to Management

    Get directors who listen to your comments and take employees serious about them. Who knows the job better than those who do it. Multiple managers are not necessary and a waste of money. Supervisors need to manage their team and no one else's.


  2. Helpful (1)

    "Dedicated employees but ARC only cares about $$$"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructor in Oakland, CA
    Former Employee - Instructor in Oakland, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Red Cross (More than 5 years)

    Pros

    - Never met such a dedicated and caring group of employees and volunteers - all dedicated to the mission of the Red Cross.
    - name recognition looks great on a resume
    - before the various restructuring (especially the worst of it, being merger to national), we had a voice and ability to create change, make a fun and rewarding work environment
    - comraderie amongst staff and employees (ie: parties, gatherings for special occassions)

    Cons

    Morale through the whole organization (from office staff to managers) is at a new low. More changes, less pay, more layoffs and more work for who's left.

    As someone wrote in their review a few weeks ago, what isn't a con? Ever since merger to NHQ, they made us feel like we're conning them for $ and yet, *we* the employees are being nickeled and dined every which way. It made for a fun job to just being treated like a "widget" making $$$$ for them.
    - constant turnover since NHQ merger - many "lifers" left
    - no raises in over 7 years, despite customers paying up to $130 per class
    - constantly evolving policies with no input from the instructors affected
    - management that has no idea what instructors go through and yet continue to set unreasonable policies and expectations (many that contradict)
    - less support, management quickly angered by any feedback provided or when asked for help
    - they demand more, want to pay for less
      ~ (ie: they cut mileage and pay to classes DESPITE being forced to recently start delivering supplies to classes - nothing like having a long start to the day before you even see a single student)
    - constant cuts in class time w/ more material to teach and increasing class size
    - no actual breaks for instructors because of shortened class times and barely any videos, so we lecture most of class with no downtime.
    - customer comes first - god forbid you fail someone, need a rest break when customer wants none or better yet an instructor got in trouble because a student in class was dripping snot and clearly sick and had to be told by instructor several times to reschedule. Clearly instructors' safety is not a concern.
    - instructors sent to unsafe neighborhoods or have contracted classes that don't have enough space and forced to teach anyway leaving risk for injuries

    Advice to Management

    - with Gail McGovern making over $600k + extensive benefit package and any managers / board meetings having catered lunches, among other wasteful expenses, how do you expect anyone to donate to ARC thinking its going to a good cause? Let alone the employees and volunteers think they should work hard for cheap or free!

    - stop barking orders and take the time to strategize with employee feedback how to create change
    - have loyalty to employees - stop the layoffs in favor of having instructors all go "on call" status
    - give reasonable pay and safe working conditions for those who work hard for you with little expectation. Stop exploiting your workforce's dedication.
    - communicate changes to all employees, have staff meetings and workshops
    - show concern for the frontline worker rather than punishing them for expressing concerns

There are newer employer reviews for American Red Cross
There are newer employer reviews for American Red Cross

See Most Recent

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