American Water - Great stepping stone but lacks managment who care about how a utitlity company should run. | Glassdoor
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There are newer employer reviews for American Water

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Helpful (2)

"Great stepping stone but lacks managment who care about how a utitlity company should run."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Disapproves of CEO

Pros

Good place to work. Love the employees, well lets just say I stay away from 1/3 of them. Benifits could be better but atleast I got them. Good stepping stone place to work to move on to better jobs at other companies. Employee recognition is good if a customer recognizes your work. Overtime is good also.

Cons

Management has an open mouth closed ears policy towards employees. Management as well as in office employees are very secretive and dont communicate to the in the field employees. Your not supplied with the neccessary tools for the job. Management is ran on favoritism. Management has no respect for their customers when it comes to notifying them about rate increases or new policies. Their notified after it's already in place.

Advice to Management

Step it up, open your ears and do something. Come to work to better your system, employee moral and not just come for the pay check. Start communicating to your employees as well as your customers before something is implemented. You owe it to them.

Other Employee Reviews for American Water

  1. "Great for a student interested in water conservation and water-related interests"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern
    Current Employee - Intern

    Pros

    Great, laidback work. Excellent position for growth for later career related to environment

    Cons

    Lack of feedback from management


  2. Helpful (2)

    "Nice co-workers but horrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    The building was nice and so were the co-workers. There was ample, free parking available to employees. They ensured access to decent beverages. There was also a very nice healthy solutions program.

    Cons

    Everything else was horrid: Old, outdated computers. Poor employee communication. The benefits were very expensive and not very good. The work hours were long (8-5). Management was very condescending and secretive. Policies were not implemented uniformly to all employees across the board. In general, not a very good place to grow one's career.

    Advice to Management

    Transparency in communications would be highly recommended. There are managers who clearly have had zero management training and should not supervise others until training has been completed. Implement more opportunities for work-life balance.

There are newer employer reviews for American Water
There are newer employer reviews for American Water

See Most Recent

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