American Water - Great Company to work for, but reorganizes too much | Glassdoor
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There are newer employer reviews for American Water

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"Great Company to work for, but reorganizes too much"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Negative Outlook
Disapproves of CEO

Pros

Pay, Benefits, Culture, Career Opportunity if willing to relocate (often)

Cons

Stress, job security, disconnect between corporate leadership and state leadership

Advice to Management

Senior Management should engage employee's in discussions about how best meet business needs. Most decisions are made by executive leadership and then handed down.

Other Employee Reviews for American Water

  1. Helpful (1)

    "Only focus is money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Water full-time (More than 5 years)

    Pros

    Good benefits
    Competent, experienced rank and file employees who have excellent work ethic

    Cons

    Sad environment since so many reorganizations. When I first came to the company, the customer's needs were a priority and a part of every conversation. Now, you hardly ever hear about feedback from customers. Problems were discussed openly. Now, the only topic allowed for discussion is operating efficiently. This approach doesn't balance other important factors of a good work environment such as safety, employee-supervisor relationships, sustainability and growth and career paths for employees. There is no structured plan for training people and opportunities for women seem limited.

    Advice to Management

    Don't just focus on the shareholder. Customers and employees will suffer.
    Break down glass ceiling for women.


  2. "Over all a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Recommends
    Approves of CEO

    Pros

    - Overall management and employee attitude that we are "professionals" and the best at what we do;
    - National company provides growth opportunity for those willing to relocate;
    - Good internal relations at operating centers;

    Cons

    - HR tends to be too autonomous and distanced from the employees, (one sometimes wonders what they're doing with their 8-hours)
    - Benefits have been reduced (I guess I didn't think it would happen at American)

    Advice to Management

    All-in-all American Water's Management is doing fine. We are moving forward as a well-run company, making significant improvements in communication and enterprise infrastructure.
    American is still "the best"

There are newer employer reviews for American Water
There are newer employer reviews for American Water

See Most Recent

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