Ameriprise - Customer Service Pro | Glassdoor
There are newer employer reviews for Ameriprise
There are newer employer reviews for Ameriprise

See Most Recent

Helpful (2)

"Customer Service Pro"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Contact Pro in Minneapolis, MN
Current Employee - Customer Contact Pro in Minneapolis, MN
Recommends
Negative Outlook
No opinion of CEO

I have been working at Ameriprise full-time (More than a year)

Pros

Good co-workers, Lots of resources to develop your career

Cons

Hard place to move up. Working in the Service Delivery it is hard to make much even if you do move up.

Advice to Management

Be honest with employees and do not lead them to believe things will change and get better when they will not.

Other Employee Reviews for Ameriprise

  1. "Way better than working for a bank! AAC Minneapolis, MN."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Minneapolis, MN
    Former Employee - Financial Advisor in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ameriprise full-time (More than a year)

    Pros

    Good compensation. Great coworkers. Very good manager who actually cared about his team. You can sell whatever you think is best for clients. Base salary. Leads were pretty good when I started.

    Cons

    Work life balance is pretty bad, late nights and long hours. Technology is terrible, so bad that its not worth complaining about, you have sales to make. The leads are now terrible, these people have been called weekly for 1.5 years by someone different every week. A few unethical Advisors and Managers.

    Advice to Management

    Stop Hiring and shrink the dept to 150-200 Advisors.


  2. "Positive place, motivated people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Minneapolis, MN
    Current Employee - Analyst in Minneapolis, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ameriprise full-time (More than a year)

    Pros

    Ameriprise has a flexible environment and a lot of good people; there are a lot of opportunities to move up into other positions in different departments.

    Cons

    There is a fair amount of red tape; as with many large corporations, decisions are often made not by subject matter experts but by the highest paid person in the room.

    Advice to Management

    I'd recommend Management lean into change a little more, hire good people, and then put trust in the people they hire.

There are newer employer reviews for Ameriprise
There are newer employer reviews for Ameriprise

See Most Recent

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