Ancestry - Rebutting the Previous Review by Human Resources-“This is the best company to work for in Utah.” | Glassdoor
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There are newer employer reviews for Ancestry

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Helpful (1)

"Rebutting the Previous Review by Human Resources-“This is the best company to work for in Utah.”"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Solutions Associate in Orem, UT
Current Employee - Customer Solutions Associate in Orem, UT
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Ancestry full-time (More than a year)

Pros

There are really none at all, besides its a job in this economy.

Cons

"Ancestry has amazing benefits with the future of their employees in mind. Overall employees are very happy and stay with the company."- This is clearly written by Human resources or a recruiter. One need only look at the almost 90% attrition rate in Member Services and average employment stay of 3 months (training is three weeks), to see employees are not happy and do not stay with the company. Ancestry had to resort a temp company because so many people quit this summer.

Advice to Management

Fix the culture, employees do not feel valued, and are treated as a number in Member Services.

Other Employee Reviews for Ancestry

  1. Helpful (3)

    "Treats employees very well..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer
    Former Employee - Designer
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ancestry full-time (More than a year)

    Pros

    • Understand work-life balance
    • Great benefits / bonus / 401-k match
    • Stablility
    • Allows time for exploring solutions, never rushed to make bad decisions

    Cons

    • Too many titles Assoc. Director / Director / Senior Directors, etc.
    • A little too many meetings, and project planning apps differ from team to team
    • Can get political
    • Career planning is not fully supported

    Advice to Management

    • Keep treating employees well


  2. Helpful (1)

    "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Software Engineer Intern in Provo, UT
    Current Intern - Software Engineer Intern in Provo, UT
    Recommends
    Approves of CEO

    I have been working at Ancestry as an intern (Less than a year)

    Pros

    I am just an intern but I think this is a wonderful place to have a career. The environment is great and everyone is easy to get a long with. They take good care of you!

    Cons

    Sometimes they seem a little too liberal with the vacation policy which results in people not being in the office when you need them but other than that I don't have any complaints!


There are newer employer reviews for Ancestry
There are newer employer reviews for Ancestry

See Most Recent

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