Pros
They paid me really well and treated me better than they treated any other call center employee. That should be remembered as you read my cons section. What I experienced was the best they have to offer you.
Cons
Where to begin? As stated above I was paid pretty well compared to others I knew were making $15/hr. Towards the end I was making like $23/hr. I had been there 3 years. Starting on the eufy team and then becoming a product expert for the security line. I was 410's and fully remote. The pto and sick time was always a joke. The bare minimum required by WA state law. Every time I got a raise I was told point blank to my face that they don't care what the law says, if I tell anyone how much I made, I would be fired. Endless calls. Back to back open to close every single day. Being messaged by the manager. In all caps berating you for using the rest room. I was gaslit into staying as long as I did. Every time I had a problem, they would convince me I was the problem. I took the most calls of anyone. Got the most bonuses of anyone and I was treated like a child repeatedly and scolded often. I left because I got covid and was deathly ill. I was berated into coming in while I was sick (remote, mind you, but very ill) and then they tried to make me work overtime and told me that they didn't believe I had covid and that I was faking it (I provided a doctor's note prior to this). I couldn't take it anymore and I quit. Right there in a meeting. 2 weeks later I got the best job I've ever had. Making almost 15k more a year, unlimited pto and sick time. Yearly bonuses. Quarterly stock payouts. The best company and team I could ever dream of. I went through actual hell for 3 years because they convinced me I couldn't do better. That's what anker is, hell. An absolutely abusive work place. You don't need this place. Don't work here. If you work here, quit. Please. I'm begging you, save yourself. I'm still recovering from the PTSD over a year later.