Ann Taylor - Loft culture is does not practice what they preach. | Glassdoor
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There are newer employer reviews for Ann Taylor

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Helpful (1)

"Loft culture is does not practice what they preach."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Los Angeles, CA
Current Employee - Anonymous Employee in Los Angeles, CA
Doesn't Recommend
No opinion of CEO

I have been working at Ann Taylor full-time (More than a year)

Pros

Genuine clients, reasonably priced merchandise, and incentives to make sales. On paper, the company cares about genuine Women and honors your full life.

Cons

Regional and district management is disconnected to the store environment. There is no genuine care about the hard work that everyone puts in on a daily basis. Payroll allocation is barely enough to open and close the store and makes completing tasks and keeping visual standards close impossible. The constant deep discounts and Flash sales make it very difficult to maintain the store and give great service. When asking for more support, you are told that your people need to work faster. The DM is constantly hiring new SMs from outside of the company instead of investing in talent within the stores. The talent of the management staff is wasted just keeping the store going. The DM and visual DM do not work towards building relationships with their people and rarely speak to anyone other than the SM unless to point out something that is wrong. Upper visual management speaks down to store employees and insults their taste instead of coaching brand direction.

Advice to Management

Invest in your people and your stores, and be realistic about what can be achieved with the payroll that is given. If you want the store perfectly steamed, replenished, and board folded at all times, then you will need to provide the hours. Service will suffer when you give constant pressure to complete tasks with out giving the support to do so. Increase man power by 10% and I know you will see an increase in sales, service, and happy employees.

Other Employee Reviews for Ann Taylor

  1. "Sales lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Bloomington, MN
    Former Employee - Sales Lead in Bloomington, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ann Taylor part-time (More than 3 years)

    Pros

    For the most part the people are great and employees receive a good discount on clothing. Most of the people I worked with were fun to be around.

    Cons

    This job is low paying and has high turnover. They also expect each person to meet a credit card minimum each week


  2. "Average retail work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Denver, CO
    Current Employee - Sales Associate in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ann Taylor part-time (Less than a year)

    Pros

    Co-workers are friendly, GREAT discount (50%)

    Cons

    Little flexibility in scheduling; hard to get enough hours or know what my schedule will be for the next week in advance.

    Advice to Management

    Put less emphasis on making us try to get clients to open credit cards-- the credit card program isn't good, and it ruins many a positive sales relationship with clients.

There are newer employer reviews for Ann Taylor
There are newer employer reviews for Ann Taylor

See Most Recent

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