Best In Class Benefits, very limited carrer advancement, non-competitive pay. - Applecare Advisor Apple Employee Review
- 4.0Feb 1, 2012Applecare AdvisorCurrent EmployeeTucson, AZ
Pros
Top-notch benefits package even for 20+ hour part time employees. Unbelievable health & dental insurance for about $120 a month, 25% discount on computers, 12% discount on stock purchase (up to 10% of salary), 50% matching 401(k) (up to 6% of salary), tuition reimbursement (up to $5000).
Cons
Very limited opportunities for advancement past the front-line technical support position. Constant focus on meeting the numbers. Limited interaction with coworkers. Limited & ineffective continuing technical training. If you aren't good at self-directed learning and troubleshooting you will not do well at this job. The hourly pay is not commensurate with the abilities that you need to have to do the job well, and there is extremely little flexibility to reward more skilled employees with higher pay. If you do a mediocre job then the pay is appropriate, if you do an excellent job, and have sharp technical skills, you could be making easily double or triple working as an independent consultant.
13
Other Employee Reviews
- 4.0Aug 28, 2014Anonymous EmployeeCurrent Employee, more than 10 years
Pros
We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?
Cons
ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care
1444 - 5.0May 13, 2015Home AdvisorCurrent Employee, more than 1 yearLakewood, CO
Pros
The position is at home. The company is AMAZING. There are limitless advancement opportunities. You work with some very cool people and the leadership cares about your development. You may get coaching but you never get battered or belittled. The pay is decent and the benefits include, 401(k) match, stock purchase options, product discounts and discounts on services across many different areas, education assistance, child care assistance, paid vacation, sick time and other time off options, health club Reimbursment or bike cost set off. You get 1.5 time for OT and it's pretty much unlimited as long as you don't exceed 12 hours in a day or 59 total in a week.
Cons
The schedule changes every 90 days and you have to bid for your shifts so you never know what you are going to get. This makes it extremely hard to plan your life to far in advance. You are also pretty much assured to work a Saturday or Sunday.
499
