Apple - Used to be great culture, downhill the last few years. | Glassdoor
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Helpful (2)

"Used to be great culture, downhill the last few years."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Family Room Specialist in New York, NY
Former Employee - Family Room Specialist in New York, NY
Recommends
Negative Outlook
Approves of CEO

I worked at Apple part-time (More than a year)

Pros

Great people, great foundation in the company

Cons

Terrible treatment, no help towards achieving goals

Advice to Management

Pay better attention to employee needs instead of just customer.

Other Employee Reviews for Apple

  1. Helpful (6)

    "Good company, good benefits job sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - At Home Advisor
    Current Employee - At Home Advisor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Apple full-time (Less than a year)

    Pros

    Work from home
    Good Benefits they really take care of their employees

    Cons

    Salary is not great
    Supervisors are not great
    They mircro-manage and harass you about small things you could have a 100% CSAT for surveys by customers about your performance and your manager will find something bad to say about your performance that month
    The job is very annoying calls back to back you have to baby customers
    There is no room for growth with the At Home positions I know people who have been agents for years and have masters degrees but aren't supervisors but some joe or tom off the streets with a degree can apply and become a supervisor because they seem to only hire externally for management positions
    You change schedules every three months which makes it hard to kind of have any work/life balance or take any classes

    Advice to Management

    If you are not going to provide better schedules to employees at least provide a better salary because people are giving up a lot just to work for Apple and are not getting a lot in return.


  2. "Apple employee"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very known company, looks great on your resume.

    Cons

    Companies leadership has recently ruined the companies overall customer and employee experience.

There are newer employer reviews for Apple
There are newer employer reviews for Apple

See Most Recent

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