Apple - As a specialist in the retail store, learned a lot about Apple Computers and met some great people. | Glassdoor
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Helpful (7)

"As a specialist in the retail store, learned a lot about Apple Computers and met some great people."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Mac Specialist (Apple Store) in Albuquerque, NM
Former Employee - Mac Specialist (Apple Store) in Albuquerque, NM
Recommends
Neutral Outlook
Approves of CEO

I worked at Apple part-time (More than 3 years)

Pros

Great technology. Fun working environment. Great way to see the inside thinking behind one of the greatest retail stores. Meet amazing people (both customers and co-workers). Management is fair, and always willing to work with you. If the store is busy, management will often allow you to extend your shift if you're willing to do so.

Cons

I never really felt management was encouraging towards employees regarding promotions. Often, it is difficult to find time to use the online training tools or shadow another position because the stores are always so busy, managers can't afford to have you off of the sales floor. You will almost always work all major holidays and product release days.

Advice to Management

Many of the employees who work in the retail stores are incredibly smart. More often than not, the employees are doing work that they are extremely overqualified to perform. Seek those employees out and help them gain their full potential.

Other Employee Reviews for Apple

  1. "Great store to work at, albeit very busy, management could be better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Garden City, NY
    Current Employee - Specialist in Garden City, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    Benefits such as health, dental, and vision insurance. WageWorks commuter card, bike subsidies, numerous third party product discounts, and of course Apple product discounts as well.

    An amazing team of talented and friendly employees who are amazing to work with.

    Open communication is always encouraged and management is usually willing to listen to complaints and suggestions from employees.

    Cons

    Management is often times clumsy in their duties. Schedules do not get completed on time, vacations or time off can easily get rejected, managers are not always there when you need them. They are constantly changing role as to their responsibilities and the teams they manage. Most managers are not promoted internally, but rather recruited from other stores.

    Advice to Management

    Give us the hours we ask for. Give those employees asking for full-time, full-time positions. Hire more people to make up for the number of employees who leave and stop being stingy with overtime. I know this is handed down from corporate, but you have to talk back because corporate ca'nt see what's going on in the store, management can.


  2. "Amazing, a company that promotes the best work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainer in Orlando, FL
    Current Employee - Trainer in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    Great Benefits all around, good pay and ability to grow in your career.

    Cons

    Secrecy can be inhibitive but doesn't generally keep you from doing the work you need to do.

    Advice to Management

    Value your employees and they'll return the value in their work.

There are newer employer reviews for Apple
There are newer employer reviews for Apple

See Most Recent

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