Apple - Senior technical advisor | Glassdoor
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There are newer employer reviews for Apple

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Helpful (5)

"Senior technical advisor"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - IOS Senior Technical Advisor in Austin, TX
Current Employee - IOS Senior Technical Advisor in Austin, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Apple full-time (More than a year)

Pros

Apple treats its employees like human beings and trains us to treat our customers as such. It's such a nice relief to know that I can be honest with customers and not feel like I have to manipulate people or be withholding to do my job well. We get to listen to every story on a case by case basis and are empowered that we know what the best decision is for ourselves, the customer, and the company without having someone standing over our shoulders deciding for us. Apple allows me to be very independent and gives me the tools to go wherever I want in the company - it's awesome. Apple also strives to make everyone feel like one big family, and is an extremely family oriented company

Cons

My schedule changes every 3 months, which I understand is to meet fluctuating business needs, but it's still difficult when you have a small child in the mix. Also, the Austin campus doesn't currently have child care ( but might in the future?), and we've lost a lot of great employees because of that

Advice to Management

I know y'all truly have our best interest at heart. Thanks for actually considering us before you make giant company-wide decisions

Other Employee Reviews for Apple

  1. Helpful (3)

    "Best option for retail. Great co workers. Not the best management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Expert in Boston, MA
    Former Employee - Expert in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    -Discounts on products
    -Fun and outgoing co workers
    -Best pay for retail job
    -Store meetings you get paid for

    Cons

    -Managers constantly micromanage
    -Difficult customers
    -Hard to have a work-life balance with constantly changing shifts that sometimes end at 10pm
    -Unclear expectations from management
    -Little room for growth
    -Body gets tired from standing all day

    Advice to Management

    -Provide a consistent message
    -Trust your employees


  2. Helpful (1)

    "Apple specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mac Specialist (Apple Store) in Santa Clara, CA
    Former Employee - Mac Specialist (Apple Store) in Santa Clara, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Apple part-time (More than 3 years)

    Pros

    Coworkers were real great, good employee stick purchase program and discount on apple products.

    Cons

    Employees are sometimes too into promoting the apple brand, kind of zombiesh at times.

    Advice to Management

    Avoid micromanagement, trust your employees to get the job done!

There are newer employer reviews for Apple
There are newer employer reviews for Apple

See Most Recent

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