Apple - Working at the Apple Store - Great environment for retail experience. | Glassdoor
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"Working at the Apple Store - Great environment for retail experience."

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Current Employee - Specialist
Current Employee - Specialist

I have been working at Apple part-time (Less than a year)

Pros

-A lot of resources for training and advancing career.
-Some good benefits like free bus card.
-Exciting to see new release of products/services.
-Coworkers are generally friendly & environment thrives on feedback.

Cons

-Having to deal with occasional high-maintenance or angry customers that may be having issues with their product.
-Like many of retail workplaces, not having a consistent work schedule.

Advice to Management

Don't get too caught up in lecturing. Remember to ask questions.

Other Employee Reviews for Apple

  1. "Looking for a Part-Time Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy, laid back interview process. Very interesting benefits. Love the attention to employees.

    Cons

    Would love to have been a part-time manager for Applecare

    Advice to Management

    Lets open our minds to innovation.


  2. Helpful (14)

    "It's great to say you work at Apple, but not great to actually work there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Cupertino, CA
    Former Employee - Manager in Cupertino, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Apple full-time (More than a year)

    Pros

    -Brand recognition
    -Get to use their products as part of your job
    -Good benefits and RSU's
    -Beer bashes and private concerts for employees
    -International exposure
    -Diverse workforce, lots of women and different ethnic groups

    Cons

    The company is very arrogant. Management hates being compared to competitors or even analyzing the business against competition. Everything has to be done the Apple way even if it's inefficient and inconvenient to employees and partners.

    They do not like out of the box thinking. Questioning long-standing processes or decisions is frowned upon.

    Very top heavy. Everyone lives in fear for their boss or their boss's boss. Lots of decisions are made arbitrarily based on if some executive likes it or not, no matter what research or analysis has shown. I guess it's the legacy of Steve Jobs that every executive has a Steve Jobs complex and likes to act like God.

    Sycophants and mindless rule followers get promoted. This results in too many middle managers with no people management experience or skills. People who questions status quo or push for change are pushed out.

    Hardware may be advanced, but internal software tools are completely outdated. They hate using SAAS or third-party software and subject employees to slow and clunky systems and tools. I was using more advanced systems in 2007 at a startup than I was in 2013 at Apple. And there is barely any automation. They have armies of human drones working on basic data-entry and other really tedious tasks that could be easily automated.

    Advice to Management

    -Examine your competition closely and own your weaknesses.
    -Don't be so smug you can't accept criticism and feedback.
    -Promote people based on their skills and ability to bring new approaches to business, instead of rewarding the people who are blindly loyal.
    -Automate!

There are newer employer reviews for Apple
There are newer employer reviews for Apple

See Most Recent

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