Apple - Great experience, a good entry-level position for those in tech/analyst support | Glassdoor
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Helpful (22)

"Great experience, a good entry-level position for those in tech/analyst support"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Applecare At Home Advisor in Atlanta, GA
Current Employee - Applecare At Home Advisor in Atlanta, GA
Recommends
Positive Outlook
Approves of CEO

I have been working at Apple part-time (More than a year)

Pros

Work balance is good
Amazing Benefits
Work at Home
Constantly trained and up to date on latest software, technologies, and services.
Good Upward mobility
Networking is great.
Discount + Perks
Great resume builder/entry level position in tech/computer industry
Management is friendly

Cons

Hired as part-time initially, had to work for at least 9-12 months to be consider for advancement to full-time so that was probably one of the biggest cons.
Pay is moderate to moderate-high. I think the pay should be a little more for the amount of work and hours put in. Otherwise working for the company was a blast and enjoyed every minute of it.

Advice to Management

Hire on at-home advisors for full-time. Out of my whole experience, I would say nearly 90% of all the AHA part-time I interacted/worked with wanted to be full-time instead of part-time. Its hard for anyone to make an honest living on the AHA part-time budget only. The people I worked with were mostly higher educated (bachelors degree or more) and have matching experience. We work hard and care for the position and the corporate culture and want to move up within the company. Pay them as they should. at least full-time from the point of hire or increase hourly pay.

Other Employee Reviews for Apple

  1. "Culture, Intelligence, Quality, People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apple Genius
    Current Employee - Apple Genius
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    Amazing culture. Working with some of the most creative and intelligent people on the planet. Great development as an employee, you're heard and trusted. 401k match, amazing health, dental, vision, and product discounts. Benefits are almost endless.

    Cons

    It's retail, so work/life balance are hard. It's easy to feel as if you're not paid enough when the stores get beyond busy, which is often :)

    Advice to Management

    Raise the compensation


  2. "The Honeymoon Period Doesn't Last Forever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Apple full-time (More than 5 years)

    Pros

    Apple makes you feel good about yourself when you're hired. The energy is amazing at first, and it's very easy to have your breath simply taken away by the magic of it all. We Apple long-timers call this "drinking the kool-aid." You get pretty good discounts for yourself (once a year) on merchandise. And, their benefits (medical, dental, 401k, and stock program) are pretty awesome for full-time employees.

    Cons

    When being promoted from within, you WILL NOT get paid as much as someone being hired from outside the company. Not even close. This is how they save money... Also, you will never receive a substantial pay increase. Just don't expect it.
    Apple "promotes" people into new positions they create so that they don't have to hire someone else above that pay grade to do the job. For example: An Apple Genius is the tech that troubleshoots and fixes your stuff at the Genius Bar. An Apple Creative is the trainer that is very knowledgeable about software, who teaches you how to use your computer when you have a One-to-One membership. They both get paid much more than Specialists (salespeople). Apple invented the position "Family Room Specialist" to do a little of both of the Genius and Creative roles' jobs. They have to train for it, bust their butts to prove themselves, interview, etc. But after given the "promotion", they receive no pay increase. Thus, Apple now doesn't have to hire any more higher-paid Genii or Creatives.
    Another con? Is the con. They will (management) con you into believing that it's ok to be up front with them, and you can do anything... This is true only if it makes that manager look good. It's all just corporate retail politics.
    Lastly, you will always, ALWAYS be stressed out, and you will never know your schedule very far in advance.

    Advice to Management

    Consider not lying to your employees to get things out of them that make you look good. If your employees are happy, that should make you look good enough. Don't screw them over.

There are newer employer reviews for Apple
There are newer employer reviews for Apple

See Most Recent

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