Apple - Challenging work environment. | Glassdoor
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"Challenging work environment."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Apple Family Room Specialist
Former Employee - Apple Family Room Specialist
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Apple part-time (More than a year)

Pros

Great benefits package if you're lucky enough to get full-time. There was a very diverse group of people on the team and we felt like a big family.

Cons

Very difficult to get full-time in any position within the retail store. In-store management team was virtually powerless; everything from quantity of hours available to promotions/role changes were left in the hands of the market leaders (who didn't really have any idea what was needed). Hours were highly unpredictable, which made it nearly impossible to have a life outside of the store. Very difficult to move within the ranks of the store; they would very often bring in "new hires" from outside the store that would get positions that people who had been working there for years wanted. Very high-stress work environment (particularly at the Genius Bar) and, the pay rate didn't compensate for the demands most of the time. No connection between retail and corporate sides of Apple as far as job movement.

Advice to Management

In-store management should have more power and market leaders should have less. Make schedules more predictable. Hire from within the store more often. Increase retail/genius bar employees pay rates to more closely resemble those of corporate employees. For example, Genius Bar employees made, on average, significantly less than AppleCare at-home advisors (which is absurd). Lose Tim Cook.

Other Employee Reviews for Apple

  1. Helpful (2)

    "Quality is key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative (Apple Store) in Oklahoma City, OK
    Current Employee - Creative (Apple Store) in Oklahoma City, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    Apple provides some of the best benefits I've ever encountered. They really take care of their employees. You get a fantastic amount of sick and vacation time as well.

    Cons

    Working at any retail store is hard. The hours are not pretty and you are customer facing at all times.

    Advice to Management

    Management at the store level seems too focused on numbers and not enough on their customer experience or the employees.


  2. "network support engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Union City, CA
    Former Employee - Anonymous Employee in Union City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time

    Pros

    documented stuff. responsibilities are very clear and tailor made and job is secure

    Cons

    you can learn your own way and write documentation, Every body is working together to make the company successfull

    Advice to Management

    All managers are good . Hardly any thing to say any thing bad. Specially our Network support area managers were really good and willing to co operate and work with you.

There are newer employer reviews for Apple
There are newer employer reviews for Apple

See Most Recent

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