Apple - Apple Retail: Great in the beginning but turned out to be just like any other job. | Glassdoor
There are newer employer reviews for Apple
There are newer employer reviews for Apple

See Most Recent

Helpful (1)

"Apple Retail: Great in the beginning but turned out to be just like any other job."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Red Zone Specialist in Santa Clara, CA
Former Employee - Red Zone Specialist in Santa Clara, CA
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Apple full-time (More than a year)

Pros

The perks, the benefits (only if your offered the full time role), stock options, Apple Passport, discounts on Apple goods and also third parties product discounts.

Cons

Favoritism in retail, people getting promoted who didn't deserve it, moving up the retail ladder requires lots of lateral moves, pay is alright but not great, if you speak a language, they milk it. I've worked retail for 10+ years and I thought Apple would be totally different. I thought it would be an easier foot in the door into apple corporate. Just be careful, apple is VERY selective to who they promote into corporate (certain positions), plus your manager needs to give you a good work if they decide to promote you and its just like any other retail jobs. The perks make it semi-tollerable.

**Use your 2nd language to leverage more pay when negotiating pay in retail, especially if you speak Chinese or Spanish, very high customer volume in stores here in the Bay Area, California **

Advice to Management

Don't micromanage, don't talk down to the associates (Some managers, not all), We all have favorites but please don't make it so obvious as to who you do favor, promotions or even lateral moves need to be carefully evaluated. Some people don't deserve them but they happen. I tried to become a 'Creative and I did many in-store initiatives to make my way there. However, numerous people got promoted to the next steps over me who didn't deserve it or didn't work as hard as myself.

Other Employee Reviews for Apple

  1. "Great People, Great Product, Great Philosophy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time

    Pros

    It's a fast paced, fun, and diverse environment that truly attracts the very best people. The product detail is second to none! The company truly creates an environment to "think different". It's a company that gives you a sense of pride.

    Cons

    Career Paths. Innovative, creative and ambitious minds need career paths. Talent is consistently recruited away by other companies in part because of the lack of developmental processes and the low visibility to internal promotions.

    Advice to Management

    Review the internal promotion rate. Passionately pursue development. Exit interviews could provide insight.


  2. "Apple Retail is not what is once was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mac Genius in San Francisco, CA
    Former Employee - Mac Genius in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Apple full-time (More than 3 years)

    Pros

    You are working for one of the most sought after brands in the world and develop great customer service skills. Great benefits, 401k and stock plan

    Cons

    Not much growth for Genius's at the retail level. Once you reach this point unless management is where you want to go then you have no future with Apple. Moving from retail to corporate is not something that happens just from putting in time at the retail level and in most cases you will need to leave and then re apply to get the experience that is wanted at the corporate level.

    Advice to Management

    Managers have decided that retail employees are basically a revolving door and do not fight to keep good talent and because of this they are losing more and more of their good talent and getting stuck with the left overs. Most managers seemed to not care and I personally never wanted to share my real opinion in fear that it would lead to me being roadblocked more than I already was. I had seen this happen several times. If management wants you out or has decided that you have outgrown apple they do everything in their power to make sure that you move on instead of helping and finding a new position within the company. Apple needs to re evaluate retail and figure out how to keep good talent.

There are newer employer reviews for Apple
There are newer employer reviews for Apple

See Most Recent

Work at Apple? Share Your Experiences

Apple
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or