Apple - Mac Genius in NY, NY | Glassdoor
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"Mac Genius in NY, NY"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Mac Genius in New York, NY
Former Employee - Mac Genius in New York, NY
Doesn't Recommend
Approves of CEO

Pros

Easy workload when things were light. Teamwork and camaraderie are unparalleled. Easy job when fixing machines. Salary was competitive for similar retail fields.

Cons

Retail. A_hole customers. Insane customers. Combative customers. Constant shift and changes and management and operating procedures. Inconsistent policies and internal promotions.

Advice to Management

Enjoy it while it lasts.

Other Employee Reviews for Apple

  1. Helpful (7)

    "Apple can be a great place to work but this really depends on your Manager and how well you play politics."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance in Cupertino, CA
    Current Employee - Quality Assurance in Cupertino, CA
    Recommends
    Approves of CEO

    Pros

    Company Culture
    Company Products
    Challenging Projects
    Great benefits
    Fast Pace lets make a difference style
    Think Different place to be
    And lets not forget SJ
    Great Beer bashes and food

    Cons

    Really depends on how good your Manager is ( Walker or Talker) and takes care of the whole team
    Politics is the name of the game
    Depending on group / team expect to work very long hours and weekends for long periods of time
    Work / Home life balance is really tough depending on which team your on
    Lots of teachers pets drama going on through the groups with management
    Often stressful

    Advice to Management

    Remember your History and remember it's the " Think Different " idea which rebuilt a great company from the ashes.
    Customers are number one
    Old and new products need to be treated with respect, don't let the newer groups step on the old groups.
    Crack down on the in house Drama / Politics games
    Keep it in house, out sourcing Dev, QA over seas is just being lazy and cheap and takes away from the people that help built this company to the star it has become. People buy the products because Apple employee's take pride in the products they make and produce, otherwise they would be buying another company products.


  2. Helpful (3)

    "Apple Finance internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Intern in Cupertino, CA
    Former Employee - Finance Intern in Cupertino, CA
    Doesn't Recommend
    Approves of CEO

    Pros

    relaxed corporate environment, very flexible, happy people work there from all walks of life

    Cons

    Flat management means that incompetent people may get promoted to manager status (so many managers!), middle management problem where it may take a long time for someone to get promoted beyond manager and they get disgruntled, and there is a lack of constructive feedback, interns are often set up to fail since there are so few employment opportunities available

    Advice to Management

    Just because you can't rise above a management position doesnt mean you should sabotage or hold others back, thats my opinion and it was shared by several colleagues.

There are newer employer reviews for Apple
There are newer employer reviews for Apple

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