Apple - Not bad overall | Glassdoor
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"Not bad overall"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Concierge in New York, NY
Former Employee - Concierge in New York, NY
Approves of CEO

Pros

The work environment is fast-paced and the people genuinely care, at least for the most part. There is a strong sense of community within the store, and it has been a great place to develop friendships and to learn. Some days you get the chance to really make a customer's day, or to turn a bad situation into a positive one, and that can be very rewarding. The chance to make a customer's day is worth coming to work for in the morning, and management is (mostly) supportive of employees who go out of their way to do this, which is encouraging.

Cons

Secrecy hurts the company - employees are given limited information about important company news and events. Also, the tremendous volume of customers a store handles in a single day makes the pace incredibly stressful at times, and you are often forced to multi-task to the limit of your ability to comprehend. Customers can be extremely rude if they feel they've been slighted by the company, which seems to be frequent, as many people today have a sense of entitlement the size of California. The company also expects you to be a "team player" i.e. devote a generous portion of your free time to your work schedule.

Advice to Management

Promote based on how an employee treats customers, not how they perform financially. Give more employees the chance at full-time status if they want it.

Other Employee Reviews for Apple

  1. "Some change is needed"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Cupertino, CA
    Former Employee - Anonymous in Cupertino, CA
    Approves of CEO

    Pros

    Benefits and time off. The benefits are very good. So is the time off and vacations. I also think there is good work life balance. California laws allow for great benefits. Steve Jobs is revered at the company. Is seems to be a great leader and everyone is excited about the products. Employee discounts on products are a plus too.

    Cons

    Stucture needed for a growing company. As the organization get bigger, the organization will need to change how they go to market and the processes that the organization employs. The organization opposes this becauses it changes the company culture, but there is a way to balance maintaining the culture with structure needed for a growing organization.

    Advice to Management

    Change is needed for a growing organization.


  2. Helpful (2)

    "Passionate people, awesome products, great technology. Needs better work/life balance."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Cupertino, CA
    Current Employee - Senior Software Engineer in Cupertino, CA
    Recommends
    Approves of CEO

    Pros

    Passionate people, awesome products, great technology. Things aren't always done by the book, but things get done. There aren't strong guidelines in terms of procedure, just make it work.

    Cons

    Maniacal dictator leadership. Not particularly good at promoting a strong balance between work and personal life. Expectations (unspoken, of course) of a 50, 60, 70 hour work week are not unusual.

    Advice to Management

    Back off the expectations of having employees work themselves to death.

There are newer employer reviews for Apple
There are newer employer reviews for Apple

See Most Recent

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