Arc'teryx - Great product, poor treatment of sales staff | Glassdoor
  1. "Great product, poor treatment of sales staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Arc'teryx part-time for more than 2 years

    Pros

    best pro deal in the business, and access to almost all AMER products really good experience for retail, really high quality gear lots of training fun team, often do activities or volunteer good way to get in the door for working for Arc'teryx headquarters

    Cons

    it took them way too long to bring us up to Seattle minimum wage worst benefits for Seattle outdoor retail companies no overtime you don't act as an Arc'teryx employee, you are an AMER employee

    Advice to Management

    AMER should treat their sales associates better

    Arc'teryx2017-06-01

Other Employee Reviews

  1. "Easy going, great employee discount"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sale Associate in Aurora, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Arc'teryx part-time for more than 2 years

    Pros

    Employee discount was amazing. Didn't work time, it was a college job, so I'm not sure about health benefits. Pay was competitive. Easy going staff and managers.

    Cons

    Company liked to overstaff the floor

    Arc'teryx2019-05-17
  2. "Key holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Key Holder 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Arc'teryx full-time for more than 2 years

    Pros

    Great in-store team/manager, amazing products & prodeals.

    Cons

    We don’t work for Arc’teryx, we work for Amer and often get conflicting goals from higher-ups visiting which makes our jobs difficult to achieve. Pay is below the market, only FT employees get benefits, so hourly employees turn over frequently.

    Advice to Management

    Be consistent with the messages you deliver (ex: visual expectations). Invest more in your retail employees and teams, don’t cut things like holiday gifts first to manage expenses.

    Arc'teryx2019-03-01

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