Arc'teryx - Key holder | Glassdoor
  1. "Key holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Key Holder 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Arc'teryx full-time for more than 2 years

    Pros

    Great in-store team/manager, amazing products & prodeals.

    Cons

    We don’t work for Arc’teryx, we work for Amer and often get conflicting goals from higher-ups visiting which makes our jobs difficult to achieve. Pay is below the market, only FT employees get benefits, so hourly employees turn over frequently.

    Advice to Management

    Be consistent with the messages you deliver (ex: visual expectations). Invest more in your retail employees and teams, don’t cut things like holiday gifts first to manage expenses.

    Arc'teryx2019-03-01

Other Employee Reviews

  1. "Easy going, great employee discount"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sale Associate in Aurora, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Arc'teryx part-time for more than 2 years

    Pros

    Employee discount was amazing. Didn't work time, it was a college job, so I'm not sure about health benefits. Pay was competitive. Easy going staff and managers.

    Cons

    Company liked to overstaff the floor

    Arc'teryx2019-05-17
  2. Helpful (2)

    "Horrible job fending the terrible warranty policy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Arc'teryx full-time for more than 4 years

    Pros

    None to think of. They didn't miss payroll - so that was good.

    Cons

    Nothing but angry customers. People waiting 6 months to repair jackets, that could easily just be replaced for the price charged. Nothing but unnecessary, customer offending policies that hurt the company more than helped.

    Advice to Management

    Leave and get replaced. You suck royally. If such obvious failed business policies are not obvious to you, there is no confidence for improvements.

    Arc'teryx2019-02-10

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