ArcBest - Promised the stars in the interview, delivered a high stress work environment | Glassdoor
There are newer employer reviews for ArcBest
There are newer employer reviews for ArcBest

See Most Recent

Helpful (4)

"Promised the stars in the interview, delivered a high stress work environment"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - CSP in Seville, OH
Current Employee - CSP in Seville, OH
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at ArcBest full-time (More than a year)

Pros

If you like to be stressed this is a perfect job for you.
The training staff is nice.
Workers are nice when they aren't yelling and arguing with each other.

Cons

Yelled at daily by drivers with situations that are completely out of my control.
Far far far outdated software.
Only was trained for 2 weeks, needed 4-6.
System crashes daily.
No accountability
Rules of the company are very hazy
Very little instruction or guidance

Advice to Management

Management does well for the amount of work they have to do. The company seems to have grown so quickly they let there program interface fall by the wayside and the entire Panther team has to suffer to endure intrans.

Other Employee Reviews for ArcBest

  1. Helpful (2)

    "A good place to work but not a great place to advance up the ladder..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Analyst in Fort Smith, AR
    Current Employee - Project Analyst in Fort Smith, AR
    Approves of CEO

    Pros

    Very consistent and fair. Base salary is great, work environment is pretty good, etc. Job stability is great as well. I do think that management is concerned about the employees but are unable to recognize or reward them appropriately because of the state of the trucking industry and ABF profit issues.

    Cons

    Extra compensation is nearly nonexistent, business is directly tied to trucking industry, many levels of analysts but very very few will ever actually make it to the higher levels and even less will make it to management... and if you do it'll take 20 years. Last complaint is that its very difficult to get recognized or move ahead of less-skilled workers. It gets a little frustrating knowing that you can do a job literally 10 times faster than someone else but you get paid the same or less. I can't tell if management notices it at all.

    Advice to Management

    It would be nice to be rewarded for above and beyond performance or at least be recognized for doing more work than other employees. There are guys working there that are so terrible at the technical aspects of their job yet they get compensated signifantly better because they have 10 years more tenure. I know that compensation has decreased lately so other things should be changed to offset it to keep employees... more flexible work times, remote access, dress code (casual friday), etc.


  2. Helpful (1)

    "Good Place To Work Bad Place To Get Promoted"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Fort Smith, AR
    Current Employee - Systems Analyst in Fort Smith, AR
    Recommends
    Approves of CEO

    Pros

    Very Good People
    Concern For Employees

    Cons

    Raises Non-Existent
    Very Little Upward Mobility

    Advice to Management

    Getting and Keeping Good People Takes Money.

There are newer employer reviews for ArcBest
There are newer employer reviews for ArcBest

See Most Recent

Work at ArcBest? Share Your Experiences

ArcBest
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or