Ariba - trying to make it but not quite | Glassdoor
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There are newer employer reviews for Ariba

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Helpful (1)

"trying to make it but not quite"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
Negative Outlook
Disapproves of CEO

I worked at Ariba full-time

Pros

great people, generally working together as a team

Cons

company could never quite become the leader it wanted to be despite acquisition

Advice to Management

get acquired (they did!)

Other Employee Reviews for Ariba

  1. Helpful (8)

    "Keep Looking: This Isn't the Place to Grow Your Career Based on Merit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Specialist in Pittsburgh, PA
    Current Employee - Customer Support Specialist in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ariba full-time (More than a year)

    Pros

    Ariba as a whole is a great company. It offers a great PTO package of 20 days, and it's fun to work with such a diverse and global group of colleagues. Ariba, acquired by SAP, is poised for growth and success. I'm confident that with SAP's guidance both companies will reach new heights of innovation.

    Cons

    HR may tell you that everyone starts out at the help-desk, but that's not true. You may also be told that positions open because people get promoted - that's not true. People leave the help-desk because if they don't fit in with the management clique, they are passed up for the opportunities they have worked so hard to earn. Morale is extremely low at the help-desk, and recognition is inconsistent and biased. If one speaks another language other than English as their first language, they are labelled as incompetent. Mothers are unreliable and unteachable. People who have concerns, or offer suggestions for improvement, are dissenter. Labels are unjustly applied by a management that doesn't know more than the employees' first and last names, let alone the quality of work that they do. I have never seen such blatant discrimination in a workplace in the United States. The most counter-productive aspect of working at the help-desk is that the knowledge needed to assist customer is not readily accessible, and the managers are not trained in the sourcing products. If you are considering Ariba, make sure to enter through a different department other than the help-desk.

    Advice to Management

    There are politics in every workplace, but if Integrity is one of the company's values, then people should be recognized and advance based on the quality of their contributions. Promoting unqualified people and discriminating against workers based on personal assumptions and prejudices is completely unacceptable. The help-desk is the first line of defense and support. If the help-desk is poorly managed, customer relationships will inevitably suffer - and so will growth. Management should be open to ideas, be well-versed in the products and solutions Ariba has to offer, and build working relationships based on communication with employees. Management should also be more proactive in making sure that employees have the tools they need to do their jobs efficiently.


  2. Helpful (1)

    "Great Place to Start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Ariba full-time (More than 8 years)

    Pros

    Flexible. Lots of PTO. Can Work from home.

    Cons

    Low Salaries. Lack of promotion opportunities.


There are newer employer reviews for Ariba
There are newer employer reviews for Ariba

See Most Recent

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