Arise - Long training, easy job. | Glassdoor
There are newer employer reviews for Arise
There are newer employer reviews for Arise

See Most Recent

"Long training, easy job."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - DSG Agent in Toronto, ON (Canada)
Current Contractor - DSG Agent in Toronto, ON (Canada)
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Arise as a contractor (Less than a year)

Pros

Very easy to work from home. Set your own hours.

Cons

Inconsistent pay. Pay is relied upon the IBO you select, some IBOs are shady.

Advice to Management

If a CSP is trying to inform you of FRAUD by an IBO, please don't dismiss it.

Other Employee Reviews for Arise

  1. Helpful (10)

    "Arise virtual solutions, not worth it!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Services Representative
    Current Employee - Customer Services Representative
    Doesn't Recommend

    I have been working at Arise part-time

    Pros

    So called.. the flexibility and a dream for many people who want to be able to work from the comfort of their home,being your own boss etc

    Cons

    -Not clearly stating how the association works,that if anything with pay , arise doesn't have anything to do with it, were told to go to the ibo who aren't so helpful at times
    -a lot of technical and system issues
    -unorganized management do not even answer general questions technical questions
    -I have been working for a month now an not a single penny in my bank account

    Advice to Management

    Put their act together ,and clearly state company policies step by step,explain how we get paid ,whats part of the process ,and have someone to have if we have issues


  2. Helpful (1)

    "The most unrewarding, disappointing decision I've ever made."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Customer Service Representative
    Current Contractor - Customer Service Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Arise as a contractor (Less than a year)

    Pros

    Work from home and make your own schedule. They have legitimate clients like AAA, AT&T, etc..

    Cons

    Unorganized mess. You have to pay for training, (you don't get paid) they always have client system issues. They always have technical issues regarding training, scheduling, the website, or anything else they come in contact with. If there is a technical issue on their part regarding scheduling, they will release the hours you posted in a heartbeat and expect you to make up those same hours. They think because they post emergency hours, that helps but with everyone and their grandmother stalking the system like hawks, you still don't get those hours back. The clients pay differently. One may pay $10.00/hr, another may pay $1.00 per call. Which is fine depending on the client. I serviced a "Per call" client and could only work at night. Call volume was extremely low. ie one call in a whole 45 mins.... so I'm basically working for free!!! They have this pre-select system(For the client I serviced) where if you work your scheduled hours and do well on your calls, you get first dibs on posting hours. HOWEVER, they always get your calculations wrong causing you to constantly look as if you are not doing what you are supposed to do. I've worked for a month and have not seen a check posted in my account yet! You NEVER get to talk to a real person. I emailed a complaint and they called me from a blocked number. Did not leave a callback number. When they called me the second time I answered and said "Hello" 4 times and there was dead air, and then they hung up. I am sooo over this company. Do not waste your money or your time. If you do go with Arise, go as your own business. Don't go under someone else. That way they have to pay you directly. I just wanted to be home with my new born baby before I go to grad school but still make a couple of bucks. I guess I will have to go to plan B and babysit during the day because this is not the business...

    Advice to Management

    Hire a better qualified IT team and get the technical issues handled. Get waaay more organized. Make it one business and hire people as employess. Cut out the middle man. Paid training, more hours available, more user friendly website. Just plain 'ol up your game. It's 2012 almost 2013. NO excuse.

There are newer employer reviews for Arise
There are newer employer reviews for Arise

See Most Recent

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