Arise - Customer Service Rep | Glassdoor
There are newer employer reviews for Arise
There are newer employer reviews for Arise

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Helpful (3)

"Customer Service Rep"

StarStarStarStarStar
Former Contractor - Customer Service Representative in Miramar, FL
Former Contractor - Customer Service Representative in Miramar, FL

I worked at Arise as a contractor (More than 5 years)

Pros

You are allowed to pick your own hours

Cons

Not enough hours given to employees

Advice to Management

Make sure the hours are available before you post them

Other Employee Reviews for Arise

  1. Helpful (7)

    "Great Legit Jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - CSP
    Current Contractor - CSP
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Arise as a contractor (More than 3 years)

    Pros

    Make your own schedule ( if hours are available)
    Choose Company you work for ex. AT&T, Orkin, ADT, Walgreens, Intuit, Disney etc. (if they are hiring and you meet their criteria.)
    Work from home
    Always help, your never alone.
    A very friendly environment
    * I have worked for a few clients, and are currently with walgreens and they are all great opportunities.
    Good pay with the option to make more based on call performance.

    Cons

    When your on the phone with a cust, and need help you have to wait for 5-10 minutes before your questions is answered.
    They should train you a little better
    depending on client and the time of year, you have to stock starmatic for hours like a hungry hyena!!!
    If a contract is terminated you cannot work for any client!
    If Urgent service is available, Arise will blow up your phone and email, even when your working!
    You cannot have windows 8 OS
    You have to pay for training, and training is unpaid

    Advice to Management

    Let previous employees return back to AT&T.
    Upgrade to windows 8!
    Let CSPs work for another client even if they have been terminated!! (people make mistakes)
    offer paid training


  2. Helpful (2)

    "great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Arise as a contractor (More than 3 years)

    Pros

    You get get to set your own hours, work from home, and opportunity to have your own business. Get to work independently, and you get to choose your own client. There is lots of support as you work, and throughout the training process.

    Cons

    Having to pay for training, and not guaranteed a position, since you aren't guaranteed to pass the tests after training

    Advice to Management

    I believe that if you pay for training, you should be guaranteed to be able to pass, or retry until you pass.

There are newer employer reviews for Arise
There are newer employer reviews for Arise

See Most Recent

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