Armtec - was great but now just OK | Glassdoor
There are newer employer reviews for Armtec
There are newer employer reviews for Armtec

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Helpful (1)

"was great but now just OK"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Guelph, ON (Canada)
Current Employee - Anonymous Employee in Guelph, ON (Canada)
No opinion of CEO

Pros

Great people to work with

Cons

Many new management levels are added and not much attention is paid to operational performance. Emphasis on short term $$$ only without long term planning to make things better.

Advice to Management

Focus on operational and business performance and investing in your front line people. Revenues will follow.

Other Employee Reviews for Armtec

  1. "Good Companay Wrong direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Staff , long history

    Cons

    Wrong direction Senior management to involved in the weeds , to many accountants involved at senior level

    Advice to Management

    Let the people do what they need to do and listen to them


  2. "CSR Position Value"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Calgary, AB (Canada)
    Current Employee - Customer Service Representative in Calgary, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Armtec full-time (More than a year)

    Pros

    Ummmm, the office location maybe?

    Cons

    Many positions do very little in a day, while others cannot keep up.

    If you value yourself as a person, do not take a CSR position with this company.

    Advice to Management

    You must change the Sales vs. Customer Service structure.

    You have burned through 27 CSR's in 6 years in Alberta, and currently have 2 other CSR's on stress leave.

There are newer employer reviews for Armtec
There are newer employer reviews for Armtec

See Most Recent

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