Art Van Furniture - Great if your a Sales Associate | Glassdoor
There are newer employer reviews for Art Van Furniture
There are newer employer reviews for Art Van Furniture

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Helpful (2)

"Great if your a Sales Associate"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Warren, MI
Former Employee - Anonymous Employee in Warren, MI
Approves of CEO

Pros

Unlimited income potential (sales associates only), really great people many of whom have been with the company for 10+ years, family owned business, Mr. Van is an inspiration, many opportunities when you are "in" , life-long learners can blossom here from all the education and resources made available to the staff.

Cons

The pay is about 10% below market for most positions. The company is completely understaffed with a "do more with less" approach, very little diversity in upper management. Work environment is a little shabby to be a furniture store, no bonuses or rewards and recognition for hard workers that are non sales people.

Advice to Management

Recognize the people who work hard to make the "magic" happen at Art Van in areas other than Sales. Retain your winners by focusing on making the company strong at all levels. If you want to keep younger generations, 1 week of vacation is not enough. Pay your people a fair wage.

Other Employee Reviews for Art Van Furniture

  1. Helpful (2)

    "positive"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Shelby Township, MI
    Current Employee - Sales Associate in Shelby Township, MI
    Recommends
    Approves of CEO

    Pros

    Solid company
    Great people
    Great merchandise
    Great training
    Great managers
    Leader in industry
    Lots of advertising and promotions that do bring in customers
    Good business plan and lots of tools for salepeople to utlize for professional development and honing sales skills and product knowledge.
    CEO is a mastermind -- if only he coul do everything I'm sure he wants to.
    Company is a family business and sometimes families can be a little dysfunctional.

    Cons

    Long weekends and evenings away from family
    Cheezy advertising and too many sales that overtake television and radio to the point of annoyance. There is always a better sale around the corner and customers know it. Difficult to create urgency. Better be clever and collect names and numbers and follow up.
    Terrible IT -- computers slow, crash often. Archaic database causes much frustration for guests and employees. Internal C2C system for tracking prospects and customers is not user-friendly therefore useless since no one uses it as intended.
    Micromanagement is frustrating.
    Lots of waste -- plastic bottles are never recyled at corporate or in store locations. Signage, tags and catalogs ordered in excess.
    Top performers are shown favortism and management often turns a blind eye to actions that would get any other sales associate reprimanded.
    Hours of operation change on whim to meet sales goals wothout consideration of employees desire to balance work and home.
    Working retail is very tough if you have a spouse and children.
    Hard to make money without working 6-7 days a week as many hours you can handle. This requires a lot of sacrifice to your personal life and your health. Expect problems with your legs, feet, back, hips, etc... Physically demanding job.

    Advice to Management

    -Invest in technology so we can better do our jobs. If the company embraced transaparency, empowered employees, purchased reliable computers with internet access, provided email addresses for all employees, etc.. productivity and sales would soar.
    -Take pride in employee work spaces just as you do in the showroom floor.They are dismal.
    Create flexible schedules and give employees more empowerment to make decisions and take accontability.
    Keep the micromanagement to a minimum.


  2. "Run don't walk"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Detroit, MI
    Former Employee - Sales Consultant in Detroit, MI
    Doesn't Recommend
    Approves of CEO

    Pros

    IF you can stick it out decent benefit package. Excellent training program.

    Cons

    What upper management envisions the company to be and what it actually is once you get to the store couldn't be more misaligned. Very high pressure. Some incompetent management. Very long hours with crazy sales where hardly anyone comes in anyway. No team atmosphere, as a new employee other salespeople actually taunt you and watch for you to fail rather than help. Top producers find themselves coming in 6 or 7 days to keep their status. Different sales that you have to learn several times per week. Earning potential greatly distorted.

    Advice to Management

    Some of the store management needs serious revamping. When it is viewed as ok when new employees are treated poorly "thats just the way it is", there is no excuse for that. It starts at the top. I understand crazy sales to draw attention, but the hours are just ridiculous and if there were analysis of sales made during those hours, I doubt that it is worth putting your salespeople through it for meager $$$. Some stores may be having all of the fun but Art Van salespeople sure aren't. They are all very negative and appear to hate their jobs. Kim Yost has some fantastic vision, but it is not being executed on a store level that I can see. I talked to associates at 4 other stores that I knew, that went through the same training as I did and all of the experiences were similiar which lead me to believe that it wasn't only my store but problems within the whole infrastructure.


There are newer employer reviews for Art Van Furniture
There are newer employer reviews for Art Van Furniture

See Most Recent

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