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Arup Laboratories

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Terrible culture - Process Technician II Arup Laboratories Employee Review

1.0
Jun 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Most people there think the benefits are great. I am guessing they haven't worked for many other companies as large as this one because they kind of suck. The health insurance is surprisingly bad, but boy do they talk it up in orientation like its the best ever. I guess its a pro that they offer it.

Cons

I do not recommend working here as a specimen processor. I dread going to work every single day and am actively looking for something elsewhere. The pay is incredibly low for the amount of work you do and the stress the job creates. You can do the job thousands of times correctly, then if you make one mistake you are talked down to like you are a five year old. God help you if you make 2 or more mistakes in a month. Pretty much anyone with more authority than you will be condescening to you for no discernable reason. I assume its the culture. Everyone I work with or have met has at least one family member working there, but most have multiple family members which is weird. They have a lot of forced overtime, which burns people out which will probably make you make a mistake and get talked down to. The person who interviewed me for this position understood I wanted a technical position and told me it would be a great way to see all the different labs because working in Specimen Receiving interacts with them so much. This was blatently a lie as the job consists of sitting for 10 hours at a desk only getting to leave for a 30 minute lunch and a 30 minute break. I guess I get to see the doors to the labs as I pass them in the hallway. The company claims its a positive that they have so many different shifts to choose from, its too bad that none of them are actually good for a healthy work/life balance. I guess there are a few but the people working them will never quit so dont expect to get a shift thats good.

Explore other reviews about Arup Laboratories

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great co-workers and management team. Fair pay and expectations. Appreciative for hard work and dedication.

Cons

No longer able to work from home.

1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

benefits are pretty good. cafeteria on-on-site. near constant overtime opportunities.

Cons

did i mention some of that overtime is mandatory, and the supervisors will give you until the end of the pay period to do it (after announcing it two days into the current one)? this is because the workload keeps increasing due to new clients/existing ones sending more specimens, but supervisors explicitly refuse to hire more staff - especially for weekend shifts when they need it the most. sick pay is tracked separately from PTO but means absolutely nothing anymore. if you have to call out within 24 hours of your shift, whether it's sick pay or not, you get hit with increased disciplinary action. thank goodness your debilitating chronic pain or sudden illness gives you a 24 hour hard up, right? (this decision was made without consulting any actual processors and the supervisors have made it clear they aren't actually listening to our concerns and aren't going to consider compromising unless we make them.) they're cracking down on "downtime" too. anyone talking to coworkers, even while still being productive, is at risk of being punished. they are aware that we're unhappy, and they don't want us to talk about it or do anything about it. they want us isolated and desperate to keep our jobs. don't buy into their "values" saying they put patient care first. if they actually put patient care first, they wouldn't be creating a hostile work environment that causes more mistakes and compromised specimens by stressed, overworked staff. this place hasn't been one of the best jobs in utah in years.

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