Ascension Ministry Service Center - Beware of the contact center | Glassdoor
There are newer employer reviews for Ascension Ministry Service Center
There are newer employer reviews for Ascension Ministry Service Center

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Helpful (4)

"Beware of the contact center"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Contact Center Associate in Indianapolis, IN
Former Employee - Contact Center Associate in Indianapolis, IN
Doesn't Recommend

I worked at Ascension Ministry Service Center full-time

Pros

Great company overall! Just don't accept a job In the contact center

Cons

The contact center is the worst functioning department in the MSC. They try to get you to buy into their stupid culture. If you decide that another dept. is a better fit, they will do their best to stop you from transferring and then fire you.

Advice to Management

Be real!

Other Employee Reviews for Ascension Ministry Service Center

  1. Helpful (4)

    "Poor outlook....this place is a revolving door."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook

    I have been working at Ascension Ministry Service Center full-time (More than 3 years)

    Pros

    Difficult to think of anything positive....maybe the commute was better than my previous job? The view from the building is nice? I'm really grabbing at straws here...life at the MSC is not fun.

    Cons

    A really political environment. Some people were very good at their jobs, but some people are major idiots. There is a culture of management not listening to qualified advice, and wasting time chasing meaningless projects. Very frustrating to employees!


  2. Helpful (6)

    "Enter At Your Own Risk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook

    I have been working at Ascension Ministry Service Center full-time (More than a year)

    Pros

    Paycheck every 2 weeks; Not a lot of overtime

    Cons

    Immature/unprofessional management; Month long blackout vacation time; High school acting coworkers; No real opportunity for upward career advancement; HR is nonchalant about employee issues; Does not care about education (i.e. Having a degree does not mean anything concerning your compensation)

    Advice to Management

    Managers should present policies and things going on and to come in a professional manner, that means not including their negative personal opinion about things that they nor their employees can have any control or input into changing.
    Employees who are doing the jobs on a daily basis need to be able to provide more feedback on processes-- and the feedback listened to and taken seriously when making decisions about moving forward with bringing on more sites.
    Need to establish more even work loads and tasks-- some seem to put assignments based on favoritism, so some employees are learning while others are given trivial mindless tasks.

There are newer employer reviews for Ascension Ministry Service Center
There are newer employer reviews for Ascension Ministry Service Center

See Most Recent

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