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      AskNicely

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      Supportive colleagues amidst ongoing instability and layoffs - Customer Success Manager (CSM) AskNicely Employee Review

      4.0
      May 2, 2026
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone across the company was easy to work with and supportive

      Cons

      Instability, layoffs consistent enough to be constantly stressful.

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      AskNicely Response
      2w
      Thank you for sharing your honest feedback. As a company built on the power of open communication, we take your experience to heart. We’re so glad you felt the warmth and support of your colleagues. Our team is the best part of AskNicely, and we're proud that our collaborative culture held true. At the same time, we hear you loud and clear regarding the stress caused by our recent changes. We are truly sorry for the uncertainty it created for you. Thank you for your dedication to our team and customers during your time here. We wish you nothing but the best in your next chapter.

      Explore other reviews about AskNicely

      5.0
      Mar 8, 2022
      Talent manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started here recently, and have been overwhelmed by the positive and friendly reception I've received from the team. So far my experience has been incredibly wonderful, with an emphasis on collaboration and an overall drive to grow and move quickly. Benefits are uniquely amazing, including Nice Days and a yearly Work From Anywhere stipend. We are positioned to add a ton of positions this year, so growth potential is limitless~ I'm really excited for the future.

      Cons

      Since we're still in startup mode, we're still figuring things out. There aren't uniform processes set in place for everything yet, so if you struggle with a bit of ambiguity this might not be the right fit for you. However, if you love to figure things out, build processes and work together to discover best practices, this would be a great fit!

      2
      4.0
      Nov 7, 2024
      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Hybrid Work Good Benefits 100% Employer Paid Options

      Cons

      Product is Very Flexible and Can be implemented in too many ways

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