Aspect Software - 6 months so far in this position, a lot of new things to learn everyday | Glassdoor

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There are newer employer reviews for Aspect Software
There are newer employer reviews for Aspect Software

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Helpful (1)

"6 months so far in this position, a lot of new things to learn everyday"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Support Engineer in Brentwood, TN
Current Employee - Customer Support Engineer in Brentwood, TN
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Aspect Software full-time (Less than a year)

Pros

Good Benefits, Great Coworkers, Pay is decent.

Cons

Wish they would allows to Telecommute often

Advice to Management

Management isn't really helping by not trying to understand and keeping their great employees

Other Employee Reviews for Aspect Software

  1. Helpful (6)

    "What not to do to turn around a company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Aspect Software full-time

    Pros

    None that actually move the company forward.

    Cons

    Total disarray from the top. Too many shinny resumes who are in over their head

    Advice to Management

    Start over


  2. Helpful (6)

    "Management is going in the wrong direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Aspect Software full-time (More than a year)

    Pros

    Im afraid I can't think of any. I came to Aspect with a lot of promise for the future, thinking this was the company I wanted to finish my career. I realized that this was not the company for me, not too long after starting.

    Cons

    Nearly impossible to get promoted from within. You are almost better off leaving and coming back for a higher position. If you think you qualify for a position that opened up, be ready to be told why you're not ready for the position, and how someone from the outside may be. Then be tasked with training them. Have seen this scenario multiple times.

    No 401k matching, no work/life balance, reactionary management, inconsistent management, fear tactics management, expected long hours, no performance based compensation or bonuses (just more work)

    Advice to Management

    Quit trying to cut costs by putting everything in 'the cloud', more like 'outsourcing'.

    Invest in your current workforce, especially those who have proven themselves valuable.

    Solely looking at the bottom-line can only take you so far. The continued outsourcing of technologies and responsibilities has everyone very nervous about where they stand. When people work in fear, you will typically get them to do just enough work to keep them from not getting let go.

There are newer employer reviews for Aspect Software
There are newer employer reviews for Aspect Software

See Most Recent

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