Assurant - Okay place to work | Glassdoor
There are newer employer reviews for Assurant
There are newer employer reviews for Assurant

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"Okay place to work"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Specialist II in Florence, SC
Former Employee - Customer Service Specialist II in Florence, SC
No opinion of CEO

Pros

Assurant is a great company to work for. They give annual raises (based on performance) and pay was okay.

Cons

It's like they try to hold some people back. I know some people who have been at Assurant over 5 years and still have the same position. I hate that the assocaites (who are the hardest working) never receive any praise.

Advice to Management

Assurant is a great company, but the Florence site needs some reconstructing.

Other Employee Reviews for Assurant

  1. Helpful (4)

    "I never been treated so bad by an employer."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Addison, TX
    Former Employee - Customer Service in Addison, TX
    Doesn't Recommend

    Pros

    Allows time off when necessary for family emergencies;
    Initial job training is excellent;
    Continued job support by training staff.

    Cons

    .
    .
    Salary is very low;
    Performance goals continually change making it difficult to qualify for bonuses;
    Upper management is more concerned with EPS than employee satisfaction;
    Promotion from within to supervisor is non-existent.

    Advice to Management

    Increase salaries based on a stable set of performance goals;
    Promote from within to supervisor positions instead of hiring from outside and then trying to train. A "new to the company" supervisor is not equipped to help tenured company employees.
    Stabilize performance goals instead of continuing to add new requirements.


  2. "Positive but challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Duluth, GA
    Current Employee - Anonymous Employee in Duluth, GA

    Pros

    Work is challenging and plentiful in most cases.
    Employee recognition (ex. customer service week)

    Cons

    Extreme abuse of time and no one is held accountable.

    Advice to Management

    Stop ignoring bad habits from employees who you know are abusing opportunities.
    Managers should secure training on how to be consistent and establishing guidelines. Stop turning a blind eye just because your scores are good. Allow employees to share their thoughts without fear of being terminated. There seems to be a culture of ignoring bad behavior and it is discouraging to employees who are trying to do things the right way.

There are newer employer reviews for Assurant
There are newer employer reviews for Assurant

See Most Recent

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