Assurant - Very Stressful! | Glassdoor
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There are newer employer reviews for Assurant

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Helpful (3)

"Very Stressful!"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Associate II in Duluth, GA
Former Employee - Customer Associate II in Duluth, GA
Doesn't Recommend
Disapproves of CEO

Pros

Money and benefits are good if you can put up with the atmosphere. Most employees friendly.

Cons

Some employees in call center would not have been employed by other companies for Customer Service; couldn't speak well nor write well. Under educated. Sometimes explosive atmosphere: 2 women employees shoving a maintenance worker to the floor for servicing rest room and hanging a closed sign. But, THEY needed to use that rest room when others were available. Belittling of employees in front of a group, false promises, very reactive, not proactive. Every thing seemed to be a 'fire'. No accountability by management or staff. HR very, very supportive of management and to heck with the employee. Managers always away in a meeting, left group to flounder except for a 'lead' rep who sometimes was slow to respond or not at all. Lack of continuation training and development--management didn't have time for it's employees! Dress code was in constant violation--some women looked at though they were dressed for the evening, complete with huge wigs, false eyelashes, revealing outfits, 6" spike heels; was an every day outfit for a lot of women. Business casual was the target. I saw flip flops, raggedy jeans and blouses. Only the men seemed to dress appropriately.

Advice to Management

Find a business unit that works, tear this one apart and start over. Hire people suited for the position. I had a 2 minute interview before being hired. HR didn't do final interview, 1st level managers did which I found strange.

Other Employee Reviews for Assurant

  1. Helpful (6)

    "Could not recommend this as a decent place for growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Appropriate Review for This Employer in Atlanta, GA
    Current Employee - Appropriate Review for This Employer in Atlanta, GA

    Pros

    Decent benefits with short and long term disability
    Competitive compensation in line with industry standards
    Telecommuting opportunities
    Opportunities for promotion in a wide variety of fields

    Cons

    Very little recognition for those that are not in management
    Management is often times secretive
    Deceptive management practices
    Reviews are either a nightmare or a joke depending on which department you are in.
    The politics around here would give Kissinger a migraine

    Advice to Management

    Listen to employees when they have legitimate complaints.
    Stop rewarding an employee's ability to use loopholes to make themselves look better.
    I am glad that we are "useable resources" but please treat employees like people.
    Last but not least... bring in someone external to do a review of your HR department. Trust me you will be doing yourself a favor if you do.


  2. "Under Paid"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Plymouth, MN
    Former Employee - Sales Representative in Plymouth, MN
    Disapproves of CEO

    Pros

    People are great to work with and a very flexable enviroment

    Cons

    You are performance is based on reading a script, day in and day out.

    Advice to Management

    Hire sales managers that have been in the industry.

There are newer employer reviews for Assurant
There are newer employer reviews for Assurant

See Most Recent

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