Assurant - Technologically behind | Glassdoor

Employee Review

Employee Review

"Technologically behind"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - BI Analyst in Miami, FL
Current Employee - BI Analyst in Miami, FL

I have been working at Assurant full-time (More than 10 years)

Pros

Not micro-managed in tasks and duties, and decent fellow team members

Cons

a tight budget and corporate politics

Other Employee Reviews

Other Employee Reviews

  1. "Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in Miami, FL
    Former Employee - Operations Analyst in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Assurant full-time (More than 8 years)

    Pros

    Professional evironment throughout the organization

    Cons

    No team work from magement

    Advice to Management

    Cultivate raport and allow people to grow without restrictions.


  2. "Chase Customer Case"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care in Duluth, GA
    Former Employee - Customer Care in Duluth, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Assurant full-time (Less than a year)

    Pros

    Onsite parking and the benefits were sufficient

    Cons

    I knew from the very beginning this job wasn’t for me, but bills still needed to be paid. I resigned after about 4 months. I just could take it; the training was very poor, the Micromanaging, Metrics were almost impossible to meet especially adherence I worked a 10 hour shift and they were trying to get me to work through lunchs and breaks. Many of the Supervisors were very unprofessional and loud. The company has an extremely high turnover rate and job stability is way too important to me. The call volume was ridiculous, 10 hours of back to back calls, I was over worked and underpaid.

    Advice to Management

    Assurant needs better training, wages need to be better because the work I was doing was specialist work but with a customer care job title and management needs to be professional and willing to help.

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