Assurant - Operations Analyst | Glassdoor
Pros
  • "Flexibility with work from home policy (although seems inconsistent by team)" (in 87 reviews)

  • "Schedule/Atmosphere/Activities/Work-life Balance/Location/Clean Facility/Charity Work/Sports/Cafeteria on Site" (in 51 reviews)

Cons

Employee Review

Employee Review

"Operations Analyst"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Operations Analyst in Miami, FL
Former Employee - Operations Analyst in Miami, FL
Recommends
Positive Outlook
Approves of CEO

I worked at Assurant full-time (More than 8 years)

Pros

Professional evironment throughout the organization

Cons

No team work from magement

Advice to Management

Cultivate raport and allow people to grow without restrictions.

Other Employee Reviews

Other Employee Reviews

  1. "Technologically behind"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BI Analyst in Miami, FL
    Current Employee - BI Analyst in Miami, FL

    I have been working at Assurant full-time (More than 10 years)

    Pros

    Not micro-managed in tasks and duties, and decent fellow team members

    Cons

    a tight budget and corporate politics


  2. Helpful (1)

    "Chase Customer Case"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care in Duluth, GA
    Former Employee - Customer Care in Duluth, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Assurant full-time (Less than a year)

    Pros

    Onsite parking and the benefits were sufficient

    Cons

    I knew from the very beginning this job wasn’t for me, but bills still needed to be paid. I resigned after about 4 months. I just could take it; the training was very poor, the Micromanaging, Metrics were almost impossible to meet especially adherence I worked a 10 hour shift and they were trying to get me to work through lunchs and breaks. Many of the Supervisors were very unprofessional and loud. The company has an extremely high turnover rate and job stability is way too important to me. The call volume was ridiculous, 10 hours of back to back calls, I was over worked and underpaid.

    Advice to Management

    Assurant needs better training, wages need to be better because the work I was doing was specialist work but with a customer care job title and management needs to be professional and willing to help.

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