Assurant - It's a job not a career for most. | Glassdoor
Pros
  • "Flexibility with work from home policy (although seems inconsistent by team)" (in 91 reviews)

  • "Schedule/Atmosphere/Activities/Work-life Balance/Location/Clean Facility/Charity Work/Sports/Cafeteria on Site" (in 54 reviews)

Cons
  • "Poor work-life balance depending on the manager" (in 27 reviews)

  • "Health insurance coverage sucks (although if you are a single person its very cheap)" (in 39 reviews)

Employee Review

Employee Review

Helpful (2)

"It's a job not a career for most."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Assurant full-time (More than 8 years)

Pros

Steady income if you are a full time employee.

Cons

Lack of proper training
No qualified leadership. Managers either have great people skills and no technical knowledge, poor people skills and a wealth of knowledge or they lack both. Associates tend to have very little faith in their management teams. Problems are often overlooked and ignored.

Advice to Management

Stop hiring/promoting people because they are friends or it's convenient. Teach your managers leadership skills

Other Employee Reviews

Other Employee Reviews

  1. "Market Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Manager in Austin, TX
    Former Employee - Market Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Assurant full-time (More than 3 years)

    Pros

    Working at a Fortune 500 company you get the perks that come with it like matching 401K up to 6%, good health care plans, PTO, stock options and flexibility.

    Cons

    They recently sold our division off to another company since they didn't know what to do with us.


  2. Helpful (2)

    "Atrocious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Addison, TX
    Current Employee - Customer Service Representative in Addison, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Assurant (More than a year)

    Pros

    Not much. Decent PTO and managers are nice but upper corporate management is money hungry and very restrictive on budget.

    Cons

    A very broken customer service department and guidelines. Theres no morality with the customer and seem to take advantage.

    Advice to Management

    Reformat most procedures and improve in network providers. Claims processing is mediocre.

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