Assurant - this Company is going downhill | Glassdoor
There are newer employer reviews for Assurant
There are newer employer reviews for Assurant

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Helpful (1)

"this Company is going downhill"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Representative in Plymouth, MN
Current Employee - Sales Representative in Plymouth, MN
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Assurant full-time (More than a year)

Pros

Good people, nice building. Was a very good place to work when I started

Cons

They are moving from a sales center to a customer service center. They want people that can read a script word for word

Other Employee Reviews for Assurant

  1. "Ok Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Duluth, GA
    Current Employee - Customer Service Representative in Duluth, GA
    Recommends
    No opinion of CEO

    I have been working at Assurant full-time (More than a year)

    Pros

    Nice Salary
    Good Benefits
    Nice Entry Level Perks

    Cons

    If you are working in customer service the rules change A LOT which is fine except supervisors didn't keep up well. So you would get instructions and if it went bad the supervisor took on the "either me or you role"

    Advancement opportunities were mostly lateral moves so raises weren't as they should be.

    Advice to Management

    Take better care of your employees and offer more perks


  2. Helpful (1)

    "An okay place to work under certain circumstances."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hazard Insurance Processor I in Florence, SC
    Former Employee - Hazard Insurance Processor I in Florence, SC
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Assurant full-time (More than 3 years)

    Pros

    A family like working environment with people on your team. Easier to advance to new jobs within the company when already an associate applying within.

    Cons

    Hard to get hired back when you leave on good terms. Too many people cut corners to make productions, while employees that work correctly get punished when compared.

    Advice to Management

    Advance those employees who have been there over 3 years to higher positions within the department, instead of keeping them at their starting position for ever. Change the production criteria to a range quota, instead of an exact number quota each month because that system hurts innocent people. Management on all levels included HR should be trained on how to talk to associates politely and professionally. Yelling doesn't solve anything, especially if the person really didn't do anything major. Management needs to stop firing so many people over production.

There are newer employer reviews for Assurant
There are newer employer reviews for Assurant

See Most Recent

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