Assurant - Good company in an uncertain industry | Glassdoor
There are newer employer reviews for Assurant
There are newer employer reviews for Assurant

See Most Recent

Helpful (1)

"Good company in an uncertain industry"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Representative in Dublin, OH
Former Employee - Sales Representative in Dublin, OH
Recommends
Neutral Outlook
No opinion of CEO

I worked at Assurant full-time (More than a year)

Pros

Good opportunity if you are in the right department and location. Company uses product innovation to stay competitive and has done a decent job in staying relevant in the industry.

Cons

Has a bad reputation for not paying claims which leads to disgruntled clients which leads to client attrition. Also, has a tendency to quckly become uncompetitive in any given market.

Advice to Management

Find your niche and stay there.

Other Employee Reviews for Assurant

  1. "With improvement, could be great."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Development Manager in Atlanta, GA
    Current Employee - Product Development Manager in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Assurant full-time (More than 5 years)

    Pros

    - Benefits (Medical, 401k Match, Pension, ESPP, etc)
    - Experience working with many different departments
    - Employees
    - Salary is fair

    Cons

    - Industry (Extended Warranties/Insurance)
    - Lack of appreciation/recognition for hard work
    - Priorities not clear/Direction not in line with priorities
    - Top employees spread too thin
    - No clear track/direction for moving up or improving performance
    - So concerned about perception/politics, it interferes with ability to do work
    - It's impossible to get anything done when it involves technology

    Advice to Management

    Instead of depending so much on certain key employees, train and hold other employees responsible to balance the workload and improve efficiency. Practice what you preach. Be consistent. .


  2. Helpful (3)

    "If you aren't in either the Miami or Atlanta offices, don't bother working for Assurant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Doesn't Recommend
    Neutral Outlook

    I worked at Assurant full-time (More than a year)

    Pros

    Best HR department I've ever seen.

    Cons

    This company is a product of the merger of two companies - one was in Atlanta and the other was in Miami. They kept both offices and have a couple thousand people at each location. Through acquisitions they have offices elsewhere. In the other offices the employees are treated as second class citizens. They are almost universally treated badly to encourage resignations so Assurant won't have to pay hefty severance packages. Perhaps this is the norm if you work for an acquired company, but they're very passive aggressive about it which is annoying to say the least. People are terminated in a somewhat random fashion - some are let go with no notice and others get up to four months notice. If you are "lucky" enough to not be terminated you will have to contend with their incredibly antiquated technology (circa 1980) and siloed method of operating. It's difficult to find the one person out of the 14,000 who has the knowledge you're looking for if you're trying to solve a problem, and only about half of the other employees at best are willing to help. Most people are punching the clock and couldn't care less about anyone outside of their silo. In addition, there is a class system where the top layers of management are treated very differently than the lower levels. Perhaps this is the norm in Fortune 250 companies, but that doesn't mean it's right. Assurant is a prime example of why insurance companies are considered to be dinosaurs. I wouldn't buy their stock on a bet. They're standing still at best.

    Advice to Management

    Get into the 21st century. Update your technology, break down the silos and treat people with respect.


There are newer employer reviews for Assurant
There are newer employer reviews for Assurant

See Most Recent

Work at Assurant? Share Your Experiences

Assurant
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or