Asurion - Overall, Asurion is a good place to work. Management tries to keep the troops engaged. | Glassdoor
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There are newer employer reviews for Asurion

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Helpful (1)

"Overall, Asurion is a good place to work. Management tries to keep the troops engaged."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Approves of CEO

Pros

The benefits are way above average. Incredible Health insurance and drug coverage. Management tries to keep the troops engaged and enthusiastic.

Cons

Pay is below that of other call centers in the same town. Some of the analytics on performance are very hard to achieve ie. Customer service vs. Call times

Advice to Management

When all of the other call centers in the area are paying $14/ hour+, its hard to get the best employees paying $10.50/ hour.

Other Employee Reviews for Asurion

  1. Helpful (1)

    "Great Company-not so exciting product"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Undisclosed
    Current Employee - Undisclosed
    Recommends
    Approves of CEO

    Pros

    great people
    great benefits
    good comp package
    excellent work/life balance
    medium sized company, access to sr level management
    lots of leeway to get your job done

    Cons

    communication poor
    recruiting is very slow, not effcient
    you get very little direction from your managers
    no career development other than a website
    raises are non existent(avg1-3%); they rely more on healthy bonuses to reward, but taxes kill most of that

    Advice to Management

    Stop assuming you need to go outside for every hire; if you haven't hired promotable people or developed your bench strength, then you should take a look at your talent development(or lack of)


  2. "Entry Level.."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Co-workers are friendly..
    Work Nights
    Pay is ok

    Cons

    Managment has no direction
    Information is provided at last minute

There are newer employer reviews for Asurion
There are newer employer reviews for Asurion

See Most Recent

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