Employee Review
- Current Employee, more than 3 years★★★★★
Overlooked
Apr 4, 2020 - PSS SupervisorRecommendCEO ApprovalBusiness OutlookPros
Growth from within, can’t think of anything else
Cons
Leadership is always overlooked they do a bunch of stuff for frontline Techs and Om’s but always seem to forget the Supervisors/ Coaches
Thanks for your review. We are sorry to hear that your experience with Asurion has not met your expectations. You are an important part of our team and the work you and your peers do is vital to our company's success. We want you to feel valued, and understand you feel that supervisors and coaches are overlooked. Please work with your manager to determine the best way for you to enjoy and succeed in your role, and continue your work with Asurion.
Other Employee Reviews
- Current Employee, less than 1 year★★★★★
Typical sales job
Jan 12, 2023 - IT Sales and Tech Repair ConsultantRecommendCEO ApprovalBusiness OutlookPros
A job that pays the bills Work from home
Cons
Underpaid and undervalued No growth opportunities High turnover Management lies everytime about policies and procedures They record and critique every call by the sales manager everyday Performance based but they don't state that during the hiring process No bonus sign on even though it was advertised on the job posting Slavery at its finest Management is sipping on Pina Coladas in the restaurant literally during a video call in St.Petersburg, Florida. In these hard economic days do you think AT&T customers are willing to buy insurance which this position is solely based on even though helping a AT&T customer's iphone and Android should be valued more because they already purchased the service which is a return on lifetime investment.
Continue reading - Former Employee, more than 1 year★★★★★
Not worth it if you value consistency and the longevity of your vehicle
Mar 2, 2023 - In Home Expert in Kansas City, MORecommendCEO ApprovalBusiness OutlookPros
Limited face-to-face interaction with your boss and not having to work in an office environment
Cons
When I applied, the role was advertised as a tech service job, but it wasn’t until after I was hired that I learned it’s all about sales. The management didn’t know what they were doing most of the time, and all the fuel burned to drive 120 miles to deliver one phone (not kidding) so that customers can get it same day is insane. People can wait. I don’t get it. You get paid the standard federal rate for mileage, but your wear out your car and contribute to waste culture and pollution. It’s NOT worth it.
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Asurion Response
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