Employee Review
- Current Employee, less than 1 year★★★★★
Don’t Waste your time
May 14, 2021 - Field ExpertRecommendCEO ApprovalBusiness OutlookPros
Pay?, Benefits, Working autonomously, Easy work, No work, flexible schedule if slow
Cons
Management and employees are fake nice Management is quick to make a judgement about you and you’re stuck with that judgment from all management They pick favorites You won’t learn anything new Management will team up against you if they want you out No direction No sense of security
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Other Employee Reviews
- Current Employee★★★★★
Pros
nice work environment and people
Cons
nothing is wrong with this company
- Former Employee, more than 3 years★★★★★
A stepping stone
Mar 15, 2023 - Tech Support Representative in Antioch, TNRecommendCEO ApprovalBusiness OutlookPros
Great Company overall, it depends on who your supervisor is based on how well you’re cared for. Company tries to take care of their workers for the most part Great pay and benefits Allowed music to be played softly while working Security was always cool and did their job well
Cons
Peers having to teach management because they dont know whats it like being on the phones with customers Graded based on average call time sucks When things get rough for management they become even harder on there team Back to back calls Mandatory OT PTO sucks you work 8hrs and only get 30 mins of PTO so it takes longer to take a vacation You may have to jump through hoops to get your LOA approved If you’re paying into your retirement account making sure what comes out of your checks matches with their system
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